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Social Media Researcher

Công Ty Nghiên Cứu Thị Trường Buzzmetrics

Hết hạn: 31/08/2026

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Negotiable

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 1 năm

social google

ABOUT BUZZMETRICS

Buzzmetrics, a member of YouNet Group, is a leading Social Media & E-commerce Market Research company for Marketing Systems.

Since 2013, Buzzmetrics has pioneered the application of market research methodologies to social media and digital environments, helping organizations understand market dynamics, consumer behavior and category evolution through social and commerce data.

By combining social listening, consumer research, category intelligence and commerce analysis, Buzzmetrics enables brands and agencies to uncover meaningful market signals, strategic insights and emerging opportunities across modern marketing environments.

We are looking for a proactive and passionate Social Media Researcher to join our dynamic team. If you are excited about social media trends, data analysis, and providing strategic insights to drive business outcomes, we'd love to meet you!

As a Social Media Researcher, you'll turn real-time conversations and behavioral data into sharp, strategic insights that drive brand growth. You'll analyze trends, audience behavior, and platform performance to uncover what matters most-helping clients lead, not follow. Partnering with cross-functional teams, you'll shape research, spot opportunities, and deliver insights that elevate campaigns and strengthen brand impact

JOB DESCRIPTION

1. Analysis and Insight Development (35%)

Analyze social media data to uncover key insights, trends, and brand or category movements.
Identify meaningful patterns in online conversations, sentiment shifts, and influencer impact.
Translate data into concise findings tailored to client objectives.

2. Client services (30%)

Communicate with clients to clarify research needs and ensure alignment on expectations.
Respond to client inquiries related to data, methodology, or insight interpretation.
Proactively provide suggestions and updates to enhance client experience.
Troubleshoot and resolve project-related concerns from clients. results.

3. Report and Data management (20%)

Perform quality checks (QC) on classified social media data to ensure accuracy and relevance.
Export and structure data from social media listening platforms.
Visualize data through charts, dashboards, and slide decks in alignment with project templates and client requirements.
Ensure consistency and clarity in report formatting and visuals.

4. Project Execution (15%)

Coordinate with internal departments (e.g., Data, Client Partnership) and external partners (e.g., media agencies, brand teams) to ensure smooth project execution.
Document and report any issues or delays, and take corrective actions when needed.

JOB REQUIREMENTS

Education/ Knowledge

Bachelor degree in Economics, Marketing or related field.

Skill

Communication Skills
Organizational Planning Skills
Analytical Skill
Client Relations
Presentation Skill

Experience

At least1 year experiences in market research field/ strategic planner/ account management or related position.

Personality

Proactive: A self-starter who takes initiative, anticipates needs, and seeks solutions before problems arise.
Adaptability: Comfortable in a fast-paced, constantly changing environment, able to adjust to new platforms, tools, and trends.
Strong Communicator: Ability to present data clearly and effectively, both written and verbal, and engage with clients or stakeholders confidently.
Creative Problem-Solver: Approaches challenges with creative thinking and is always looking for innovative ways to optimize strategies and processes.

Others

Fluent in Vietnamese and good command of English especially writing
Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides

COMPANY BENEFITS

Competitive salary, 13th month salary.
Premium healthcare insurance (for Senior level).
12 days of annual leave & 5 days of sick leave.
Performance appraisals every year.
Standard health check.
Company trip, Year end party, Team building.
Occasion-based offerings: Birthday, wedding, maternity, ...
Parking support.
Equipment for work (PC / laptop).
Free in-house entertainment facilities: football, book tree, coffee and snack.
Chance to learn and understand about Marketing, Market Research, Customer's Behaviors, Market Updates, Market Information and Trends...
Professional and Friendly Working Environment, chance to attend employee's training and development programs.

Thông tin chung

Thu nhập: Negotiable

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Hạn nộp: 31/08/2026

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Giới thiệu công ty Xem trang công ty

buzzmetrics / the no1. social media research company

Địa chỉ: 3th floor, Lu Gia Plaza, 70 Lu Gia St., Dist. 11, HCMC

Quy mô công ty: Hơn 500 nhân viên

Website: Chưa Cập Nhật

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Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life, we exist to deliver better business outcomes through the understanding...

Quy mô công ty

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