Store Manager - Cửa Hàng Trưởng

Stock & Sales Management:
Ensure effective replenishment and complete orders per company guidelines.
Use commercial tools to support Store Director and drive sales to meet targets.
Manage stockroom organization, online storage, and ensure visual merchandising standards.
Responsible for RFID devices and monitoring deliveries.
Product/Commercial/Visual Management:
Maintain shop floor layout and merchandising per company policies.
Analyze business data and plan commercial and visual activities.
Ensure best RFID practices and control product levels in store.
Customer Service:
Lead by example in delivering high customer service and resolving issues.
Drive customer service plans, train staff, and ensure return policy compliance.
Store Procedures:
Oversee delivery processes and stock takes, reacting to challenges.
Support Store Director with security and Health & Safety procedures.
People Management:
Train delivery and stockroom teams, prepare rotas, and coordinate meetings.
Support recruitment and enforce company policies on hours management.
Health & Safety:
Maintain store cleanliness, promote safety practices, and be aware of First Aiders.