Student Service Officer

The Student Support Officer position is a pivotal customer-service and administrative oriented role, serving as the touchpoint for students. This role provides comprehensive administrative assistance for the students. As an integral component of the Student Services unit, the Officer remains accessible and provides support for the ISC Educations' students..
Main responsibilities:
- Assist in managing and provide guidance relating to the student applications and visa document alongside the Student Support Team Leader.
- Ensure effective communication and support for students, overseeing the organization of their documents.
- Assist in navigating students through the visa application process.
- Provide detailed administrative assistance, encompassing IELTS scheduling, medical appointments, payment advice, insurance procurement, housing solutions, and travel coordination.
- Strive for exceptional student contentment and the expansion of ISC Education's community.
- Address and settle any issues related to student services, summarizing outcomes for internal and external stakeholders.
- Execute other administrative duties as instructed by the team leader.