taproom DirectorCông Ty Cổ Phần Nước Giải Khát Rooster

Role Overview:
The Taproom Director is responsible for overseeing all aspects of taproom operations, including staff management, customer service, and facility maintenance. Reporting to the Commercial Director, the Taproom Director plays a key role in leading the Regional Managers ensuring the smooth and efficient functioning of the taproom while delivering exceptional experiences to customers.
Key Responsibilities:
- Provide leadership and guidance to Regional Managers and their teams, coaching and mentoring them to achieve operational and sales targets.
- Develop and implement operational procedures and policies to optimise efficiency and ensure compliance with health, safety, and regulatory requirements.
- Oversee the maintenance of taproom facilities, equipment, and furnishings, ensuring cleanliness, functionality, and aesthetics.
- Foster a positive and inclusive work environment, promoting teamwork, morale, and professional development among staff.
- Collaborate with the Commercial Director and Marketing Department to plan and execute promotional events, and special offers to drive foot traffic and sales.
- Review financial reports, sales data, and performance metrics to identify trends, opportunities, and areas for improvement, while developing action proactive plans to achieve revenue targets and cost efficiencies.
- Maintain detailed reporting on all taproom operations and communicate regularly with the Commercial Director.
- Stay informed about industry trends, market dynamics, and competitor activities, and propose innovative ideas and initiatives to maintain a competitive edge.
- Represent the company at community events, industry conferences, and networking functions, promoting brand awareness and building relationships with stakeholders.