Technical Sales Support Executive
Hạn nộp hồ sơ: 12/09/2026 (Còn 28 ngày)
Ứng tuyển sớm để được ưu tiên
Kết nối với Nhà tuyển dụng để tìm hiểu thông tin và gia tăng cơ hội trúng tuyển
Nhà tuyển dụng đang online
Mô tả công việc
Panasonic Electric Works Vietnam Location: An Phu Plaza, Ly Chinh Thang St., Xuan Hoa Ward, HCMC
Key Responsibilities:
1. Technical Training
Support preparation & organization of technical training activities for distributors, dealers, electricians, partners & internal members.
Conduct product introduction & basic technical sharing sessions.
Support marketing team in electrician & student engagement activities, technical workshops & community content regarding ECM products.
2. Technical Support & Consultation
Support S&M team in handling technical inquiries from customers & partners.
Provide basic technical consultation related to product applications, installation & troubleshooting.
Support onsite checking & field support activities when necessary.
Coordinate with factory & related teams for technical clarification when required.
3. Product Application & Documentation
Study & update technical knowledge for existing & future product categories including:
*Wiring Devices
*IoT products/ Smart Home solutions MCCB /ACB /Switchgear products
Support preparation of technical documents, application references & product information database.
Assist preparation activities before new product launching including technical materials & application study.
4. Warranty
Receive, record & follow up product issues, technical complaints & warranty-related cases from customers and partners.
Coordinate with factories and related departments to investigate issues and provide proper corrective actions or warranty solutions.
Provide warranty results, technical feedback and after-sales support to ensure customer satisfaction and service quality.
5. Anti-Counterfeit Activities Operation
Support & coordinate with distributors in investigation & anti-counterfeit activities related to fake products in the market.
Verify & collect information related to counterfeit products for coordination with internal departments & related investigation activities.
Monitoring & reporting of counterfeit product cases when required.
Report to: Direct Manager
Key Responsibilities:
1. Technical Training
Support preparation & organization of technical training activities for distributors, dealers, electricians, partners & internal members.
Conduct product introduction & basic technical sharing sessions.
Support marketing team in electrician & student engagement activities, technical workshops & community content regarding ECM products.
2. Technical Support & Consultation
Support S&M team in handling technical inquiries from customers & partners.
Provide basic technical consultation related to product applications, installation & troubleshooting.
Support onsite checking & field support activities when necessary.
Coordinate with factory & related teams for technical clarification when required.
3. Product Application & Documentation
Study & update technical knowledge for existing & future product categories including:
*Wiring Devices
*IoT products/ Smart Home solutions MCCB /ACB /Switchgear products
Support preparation of technical documents, application references & product information database.
Assist preparation activities before new product launching including technical materials & application study.
4. Warranty
Receive, record & follow up product issues, technical complaints & warranty-related cases from customers and partners.
Coordinate with factories and related departments to investigate issues and provide proper corrective actions or warranty solutions.
Provide warranty results, technical feedback and after-sales support to ensure customer satisfaction and service quality.
5. Anti-Counterfeit Activities Operation
Support & coordinate with distributors in investigation & anti-counterfeit activities related to fake products in the market.
Verify & collect information related to counterfeit products for coordination with internal departments & related investigation activities.
Monitoring & reporting of counterfeit product cases when required.
Report to: Direct Manager
Yêu cầu
Degree in Electrical/Electronics, Automation, or related field.
Fresh graduates or up to 1-2 years' experience; relevant internship/project is a plus.
Basic knowledge of electrical systems; willing to learn.
Good communication, teamwork, and problem-solving skills.
MS Office & English proficiency (communication - writing); AutoCAD is a plus.
Positive attitude; interested in smart home/electrical solutions; open to onsite support.
Fresh graduates or up to 1-2 years' experience; relevant internship/project is a plus.
Basic knowledge of electrical systems; willing to learn.
Good communication, teamwork, and problem-solving skills.
MS Office & English proficiency (communication - writing); AutoCAD is a plus.
Positive attitude; interested in smart home/electrical solutions; open to onsite support.
Quyền lợi
100% of salary in probation time.
13th salary, performance bonus.
24/24 insurance package, annual health check-up.
Allowance: lunch - petrol - attendance, with Company working devices.
Company tour, Year End Party, internal activities / training courses, ...
13th salary, performance bonus.
24/24 insurance package, annual health check-up.
Allowance: lunch - petrol - attendance, with Company working devices.
Company tour, Year End Party, internal activities / training courses, ...
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info])
Từ Thứ 2 đến Thứ 6 ([protected info])
Thông tin chung
- Thu nhập: Thỏa thuận
Nơi làm việc
- An Phu Plaza, Ly Chinh Thang St., Xuan Hoa Ward, HCMC
- (Trước sáp nhập: Thuận An, Bình Dương | Sau sáp nhập: An Phú, Hồ Chí Minh)
- 1. An Phu Plaza, Ly Chinh Thang St., Xuan Hoa Ward, HCMC
- (Trước sáp nhập: Thuận An, Bình Dương | Sau sáp nhập: An Phú, Hồ Chí Minh)
Việc làm tương tự khác
Công Ty TNHH Giáo Dục Và Đào Tạo Vinacademy
Hồ Chí Minh
Thỏa thuận
TỔNG CÔNG TY THUỐC LÁ VIỆT NAM - CÔNG TY TNHH MTV
Hồ Chí Minh
Thương lượng
Tổng Công ty Bảo Việt Nhân thọ - Bảo Việt Life
Hồ Chí Minh, Đà Nẵng, Cần Thơ, Hải Phòng, An Giang, Bà Rịa - Vũng Tàu, Bắc Ninh, Bình Phước, Đắk Lắk, Điện Biên, Đồng Nai, Gia Lai, Hà Giang, Hà Tĩnh, Kiên Giang, Lâm Đồng, Ninh Bình, Quảng Ngãi
Thỏa thuận
Công ty Cổ phần Giải Pháp Nhân sự Việt Nam - HRchannels Group
Hà Nội, Hồ Chí Minh, Bình Dương
Thỏa thuận
OUTSOURCE SOLUTIONS CO.,LTD
Hồ Chí Minh
18 triệu VND
Công Ty TNHH Panasonic Việt Nam
Xem trang công ty- Địa chỉ công ty: Lô J1-J2, Khu công nghiệp Thăng Long, Xã Kim Chung, Huyện Đông Anh, TP Hà Nội
- Quy mô: Từ 5000 - 10000 nhân viên
- Lĩnh vực: Sản xuất / Vận hành sản xuất, Cơ khí chế tạo / Điện / Điện tử / Tự động hóa
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
Cảnh báo dấu hiệu lừa đảo tuyển dụng
Đội ngũ hỗ trợ của JobOKO sẵn sàng đồng hành, tư vấn và giới thiệu những cơ hội việc làm phù hợp, giúp Ứng viên tự tin phát triển sự nghiệp và chinh phục mục tiêu nghề nghiệp bền vững.
Hotline CSKH
1900.63.63.84
Công ty Cổ phần JobOKO Toàn cầu
Đội ngũ hỗ trợ của JobOKO luôn chủ động tư vấn các giải pháp tuyển dụng tối ưu, cam kết đồng hành và hỗ trợ Quý Nhà tuyển dụng đạt được hiệu quả tuyển dụng bền vững.
Hotline CSKH
0962.107.888
Công ty Cổ phần JobOKO Toàn cầu