Mô tả công việc
Food and Beverage Trainee
To open and close the outlet, keep outlet nice and tidy following to the required standard.
Ability to full Food and Beverage.
Service minded and exceeding guest expectations regarding both in quality and service.
Maintain consistency service operation procedures.
Front Office Trainee
Responsible for all activities relevant to the Front Desk such as the reception, check-in / out, rooming of all Hotel guests, foreign exchange, and assisting them with inquiries.
Housekeeping's Trainee
Arranging everything to be enough before start to work.
Responsible to arrange, clean the vacant villas for the guest check-in ensure that the sanitary standards, set up standard must be well done.
Clean the vacant villas after finish all Jobs as above if the shift is not finish yet.
Report to supervisors after shift.
Cleans and maintains guest rooms, guest bancony, linen rooms and cupboards according to set standards and procedures.
Replenishes guest supplies.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
Reports damage or malfunction in hotel rooms to superior.
Maintains equipment in proper state of cleanliness and repair.
Maintains a section room report.
Maintains a daily room checklist.
Meets with superior and takes on daily assigned tasks.
Reports and submits lost and found articles to superior immediately.
Report guest complaints to superior immediately.
Reports unusual behavior/activities on floors to supervisor.
Records room status in allocated section accurately.
Complies with hotel's health, safety and hygiene policy.
Adheres to personal grooming and hygiene standards.
Attends meetings and training sessions as required.
Creates and maintains floral arrangements.
Perform any other duties which may be assigned by the management from time to time.
Kitchen's Trainee
Produces food of high quality according to the standard recipes.
Communicates politely and display courtesy to guests.
Communicates to his/her superior any difficulties, guest comment and other relevant information.
Establishes and maintains effective employee working relationships.
Attends and participates in daily briefings and other meetings as scheduled.
Prepares in advance food, beverage, material and equipment needed for the service.
Cleans and re-sets his/her working area.
Implements the hotel and department regulations, policies and procedures including but not limited to:
House Rules and Regulation
Health and Safety
Grooming
Quality
Hygiene and Cleanliness
Performs related duties and special projects as assigned by Supervisors.
Yêu cầu
Food and Beverage Trainee
3 - 4 years university's student with relative major in hospitality.
English communication skills, additional languages preferred.
Good communication and strong customer service skills.
Friendly, professional and welcoming manners.
Required: Good conduct, proactive shift.
Front Office Trainee
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Excellent communication skills to both external and internal guests.
Able to speak, read and write English.
Proficient in the use of Microsoft Office and Front Office System.
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
Housekeeping's Trainee
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to speak, read and write English.
Kitchen's Trainee
Professional and well trained manner.
Basic English language skills.
Good grooming.
Disciplined performer.
Excellent knowledge of resort and its facilities, services and products.
Always present and preserve the image of the resort through correct behavior and attitude in dealing with colleagues and customers.
BENEFIT
Monthly internship allowance; Shift meal allowance.
CONTACT
Tel.: +(84) 252 628 4868
Email: [protected info]
Thông tin chung