The Anam hiring interns for various positions

Food and Beverage Trainee
To open and close the outlet, keep outlet nice and tidy following to the required standard.
Ability to full Food and Beverage.
Service minded and exceeding guest expectations regarding both in quality and service.
Maintain consistency service operation procedures.
Front Office Trainee
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
Registers and rooms all arrivals according to established procedures.
Maintains intimate knowledge of departmental standards and procedures.
Performs check-in, check out, and room change procedures and ensures all data are entered completely into the hotel systems in accordance with the reservation.
Knowledgeable of all special promotion procedures of the hotel.
Attends to guest's complaints, inquiries and requests, referees' problems to Supervisor / Duty Manager if he/she unable to assist.
Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure. customer satisfaction and maintains a record of all requests received from all guests. Follows up when necessary.
Maintains high visibility during peak periods to ensure smooth running of operations, promotes good public relations, takes corrective actions, and handles customers' complaints to ensure their satisfaction.
Assists all activities of the Guest Relation section related to the welcome of VIP guests such as ordering flowers, sending Birthday Cards, writing welcome letters or apologies, etc.
Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them with assistance for the length of their stay.
Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Perform any other duties which may be assigned by the management from time to time.
Housekeeping's Trainee
Arranging everything to be enough before start to work.
Responsible to arrange, clean the vacant villas for the guest check-in ensure that the sanitary standards, set up standard must be well done.
Clean the vacant villas after finish all Jobs as above if the shift is not finish yet.
Report to supervisors after shift.
Cleans and maintains guest rooms, guest bancony, linen rooms and cupboards according to set standards and procedures.
Replenishes guest supplies.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
Reports damage or malfunction in hotel rooms to superior.
Maintains equipment in proper state of cleanliness and repair.
Maintains a section room report.
Maintains a daily room checklist.
Meets with superior and takes on daily assigned tasks.
Reports and submits lost and found articles to superior immediately.
Report guest complaints to superior immediately.
Reports unusual behavior/activities on floors to supervisor.
Records room status in allocated section accurately.
Complies with hotel's health, safety and hygiene policy.
Adheres to personal grooming and hygiene standards.
Attends meetings and training sessions as required.
Creates and maintains floral arrangements.
Perform any other duties which may be assigned by the management from time to time.
Kitchen's Trainee
Produces food of high quality according to the standard recipes.
Communicates politely and display courtesy to guests.
Communicates to his/her superior any difficulties, guest comment and other relevant information.
Establishes and maintains effective employee working relationships.
Attends and participates in daily briefings and other meetings as scheduled.
Prepares in advance food, beverage, material and equipment needed for the service.
Cleans and re-sets his/her working area.
Implements the hotel and department regulations, policies and procedures including but not limited to:
a) House Rules and Regulation
b) Health and Safety
c) Grooming
d) Quality
e) Hygiene and Cleanliness
Performs related duties and special projects as assigned by Supervisors.