Customer Service Representatives

Minimum education: High School Diploma (Grade 12). A Bachelor's/Diploma Degree is a plus.
Good English proficiency
Customer service experience is a plus, Softel still welcomes freshers, and you would be trained in the professional US policy program from the beginning.
Willing to work night shifts
Able to work on public holidays and during Tet when required.
Basic computer skills (Outlook, Word, Excel).
Good communication, multitasking, and problem-solving skills.
WORKING LOCATION
Ho Chi Minh City: 92 Yen The Street, Ward 2, Tan Binh District
Hanoi: 434 Tran Khat Chan Street, Hai Ba Trung District
WORKING HOURS
Monday - Friday
10:00 PM - 7:00 AM or 11:00 PM - 8:00 AM
✅ REQUIREMENTS
✔ No experience required
✔ Good English communication skills (listening, speaking, reading, writing)
✔ Basic computer skills (Outlook, Word, Excel)
✔ Full-time night shift availability
✔ Quick thinking and flexible problem-solving skills
🎁 BENEFITS
💰 Salary: 15 - 18 million VND/month
📅 12 annual leave days (unused days paid in December)
🎉 11 public holidays (Vietnam & US holidays combined)
🛡 Full social, health, and unemployment insurance
🇺🇸 100% US customers - great opportunity to improve English
📈 Career development opportunities
🌙 Night-shift health support (fruit, snacks, coffee, etc.)
📩 APPLY NOW!
Email: [protected info]
Phone: [protected info] (Mr. An)