[Toàn Quốc] Công Ty JustMarkets Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng Full-time 2024

COMPANY INTRODUCTION
JustMarkets is a top-notch online CFD trading brokerage that has over a decade of successful working experience with clients in 180+ countries.
Customer is JustMarkets' core value. We always listen carefully to every feedback we get to ensure that our services and developments help clients achieve their trading goals in the most efficient way. Our multilingual 24/7 customer support is always ready to help every JustMarkets user.
We are attentive to those who help us develop. To do this, we have created a Three-Level IB partner system that allows our affiliates to conduct profitable and transparent business activities with us.
JustMarkets is continuously developing and improving trading conditions, providing the lowest spreads, reducing commissions, and expanding the range of tools to trade Majors, Minors, Indices, Stocks, Metals, and Energies.
JustMarkets Copytrading service is an in-house development that allows users to automatically copy trades of successful traders whose riskiness is ranked using the Risk Score service.
We are all about Markets!
Nhân Viên Chăm Sóc Khách Hàng Full-time
Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Mức lương: Thỏa thuận - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Địa điểm: Hồ Chí Minh; Hà Nội; Khác; Đà Nẵng; Huế
JOB DESCRIPTION
Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
Identify customers' needs to achieve customer satisfaction;
Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.
REQUIREMENTS
Proficiency speaking and writing in Vietnamese and English;
Computer literacy;
Able to identify ways of solving the problem and present the solution in a verbal and written manner;
Strong interpersonal skills;
High level of professionalism;
Attention to detail and punctuality;
Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards);
Stable internet connection.
BENEFITS
Working for a dynamically growing company;
Challenging but exciting tasks with our own product;
Training is provided;
Competitive salary;
Working on a shift schedule;
Remote work.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 6/12/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW