Trưởng Nhóm Vận Hành - Dịch Vụ Văn Phòng - Ưu Tiên Nữ (Yêu Cầu Tiếng Anh )

1. Admin tasks related to tenants and payment of services:
- Track payment of rental fees and monthly service for tenants
- Store and update contracts related to tenants
- Following, reminding renewal contract for tenants
2. Customer care:
- Support and answer difficulties and questions for tenants about office service
- Be the main contact point to receive and respond to information about office services, rent costs, and the quality of office services
- Support guests in site-check and introduce available services
3. Office administration:
- Ensure and maintain the quality of 5 office services to provide the best services to tenants
- Guide and control the general regulations for tenants and ensure that they can understand and comply with the regulations when using office services at the Sentry Connect
- Manage assets and equipment, and schedule periodic maintenance for the office
- Manage inventory, and schedule orders for equipment and supplies during operation
- Manage staff (CS, tea lady...) to ensure that the team can provide the best services to all tenants
4. Event controlling
- Support customers to book event halls and set up events as required
- Ordering catering, material
- Standing by during event time to support tenants
- Other arising tasks