Trưởng Phòng Hỗ Trợ Kinh Doanh (Sales Admin Manager)

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Position Overview
Manage sales administration, sales agents management, inventory and Sales Lounge/ Gallery operations for Membership and Villa sales, ensuring a smooth, accurate and controlled sales process.
Key Responsibilities
• Manage sales inventory, including availability, holds, reservations, releases, bookings and
• real-time status updates.
• Manage agency administration, including onboarding, documentation, registration, booking procedures, commission records and day-to-day coordination.
• Manage Sales Gallery operations, including sales materials, booking facilities, client reception readiness, inventory displays and coordination with relevant vendors/service providers.
• Manage booking documentation, SPA procedures, contracts, payment tracking and transaction records.
• Maintain accurate CRM, inventory and sales data, ensuring consistency across Sales, agencies and internal systems.
• Coordinate with Sales, Legal, Finance, Marketing and relevant teams to ensure smooth and timely sales and transaction processes.
• Prepare sales, inventory, booking, agency and management reports.
• Establish and maintain sales administration procedures, checklists and controls to ensure accuracy and compliance.
• Provide operational support to sales team and agencies, allowing them to focus on client engagement and closing.
• Monitor day-to-day operational issues and coordinate with relevant teams/vendors to ensure Sales Gallery and sales operations run smoothly environment.