Tuyển dụng Branch Manager tại Hà Nội

Office operation:
- Responsible for managing office services by ensuring office operations and procedures are
are reviewed and approved, and that clerical functions are properly assigned and
monitored
rganized, correspondences are controlled, filing systems are designed, supply requisitions
- Oversee budgeting, reporting and planning.
- Maintain good rapport with clients, stakeholders and partners
- Ensure and monitor the office's and staff compliance in line with the company's and
- Assist HR with recruiting and training new staff members in Hanoi Office.
- Help promote a company culture that encourages top performance and high morale.
local authority's rules and regulations.
- Identify and address problems and opportunities for the company.
- Allocate available resources to enable successful task performance
- Coach, mentor, and discipline office staff
- Evaluate and manage staff performance
Counseling and customer service:
- Lead, motivate, and support Hanoi counseling team to complete assigned tasks
and achieve allocated sales target.
- Maintain high service standard and excellent customer service across all counseling
members.
- Ensure high performance of counselors by providing them adequate coaching,
training and guidance
- Handle serious customer complaints and dispute
- Schedule visits and arrange counselor trainings for foreign institution clients
- Prepare sales and incentive monthly report
Business Development:
Identity business opportunities and assist foreign client institutions to develop/set up joint/twinningprograms with local institutions.