Tuyển dụng Customer Success - Công Ty Cổ Phần BravoHR

Công ty cổ phần BravoHR

Hết hạn: 09/09/2022

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

About BravoHRBravoHR is a digital HR solution that enables companies to better engage with and retain their employees. We provide employees with a white-label mobile app connected to a system for HR to manage their workforce at scale. Through BravoHR, companies can offer innovative and relevant employee benefits and rewards programs. Rewards hereby could consist of internal awards or external offerings like merchant vouchers or even pure financial incentives.
Position Summary - Customer SuccessAs a customer success for BravoHR, you are responsible to ensure every company&039;s employees are happy with the solution, and the company&039;s HR department is reaping the maximum benefits.
Responsibilities:
- Support team leaders in sharing knowledge to new joiners of the internal company.
- Maintain good relationships and advise on the best way of using our products and solutions.
- Document all communication with clients accurately in a timely manner via internal tools.
- Monitor the system to ensure service quality and client satisfaction, ensure issues faced by end-users in clients are solved or escalated appropriately to internal teams if needed.

Yêu cầu

Skills and Requirements:
- Strong communication skills in Vietnamese and preferably English
- Strong team player with the ability to form effective working relationships with a large variety of stakeholders
- Experience in customer support or operation position, especially in other software solutions business.
- Have both tech and business background is a strong plus
- Positive can-do attitude with infectiously high energy levels

Quyền lợi

Quyền lợi được hưởng
Benefits of joining BravoHR
- Enjoy various perks and benefits from a wide network of merchants
- Opportunity to work and learn with experienced founders team
- Grow your professional skills at one of the most exciting fintech companies in Vietnam and experience the fun & excitement of working in a fast-paced environment
- Join a small but quickly growing team with diverse backgrounds

Thông tin khác

Thông tin tuyển dụng
Việc làm tại: ➢ 8, Mega GS Building, 19 Cao Thắng, phường 2
Mức lương:Thỏa thuận
Hạn nộp hồ sơ: [protected info]Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật

Thông tin chung

Ngày hết hạn: 09/09/2022
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Reinventing the way finance works in Vietnam Bravo - Our Employee Engagement Platform Bravo is a digital HR solution that enables companies to better engage with and retain their employees. We provide employees with a white-label mobile app connected to a system for HR to manage their workforce at ...

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