Urgent - HCM Customer Service Specialist (Contract Logistics)

Công ty TNHH DSV Air & Sea

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 02/04/2021

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

Mô tả công việc

Operations

Direct communicate with Customers/Products to receive inquiries for transport, customs & warehouse
Direct communicate with relevant parties for requested information to prepare documentation for transport, customs & warehouse inquiries
Transfer sufficient required information and documentation to customs clearance vendors for preparing CDS and customs process.
Follow up clearance process with customs clearance vendors
Update clearance process and notice issues, trouble to client and manager in timely manner.
Make daily, weekly and monthly reports as per request
Do debit note, invoices and prepare back up document for invoicing
Send invoices and shipments documents to request payment from customers
Record data and files in DSV's system
Inform manager on any discrepancy, un-safety issues in timely manner
Order pick-up truck, delivery truck follow instructions from managers
Follow up delivery, receive of goods
Keep original and copy of signed POD for each delivery/receiving of goods for back up data
Strictly follow safety policies and client's requirements and regulations
Handle any additional tasks assigned from time to time.

Subcontractor Management

Ensure that the KPIs are being achieved by the subcontractors
Work with suppliers to improve their service if KPIs are not being met

Sales Support

Support other functions in selling Customs Services by providing expert know-how in sales and tender processes.
Quality, Health, Safety & Environment

All staff:

Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment as documented in IMS and follow all requirements as set out in the QHSE policy.
It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Yêu cầu

Knowledge of all relevant customs, foreign trade and respective fiscal- & tax regulations.
Functional know-how in air / ocean / logistics including overall understanding of business processes and independencies.
Understanding of Company strategy and products
Fluent in English (other languages depending on the location)
MS Office skills
Profound knowledge of customs software

Thông tin chung

Ngày hết hạn: [protected info]
Thu nhập: Cạnh tranh

Giới thiệu công ty Xem trang công ty

DSV - Global Transport and Logistics

We provide and manage supply chain solutions for thousands of companies every day - from the small family run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. 60,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services.

In Vietnam, DSV has 2 offices which located in Hanoi & HCM city.

We are always interested in hearing...

Quy mô công ty

Từ 101 - 500 nhân viên

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