Account Executive (Social Outreach/Influencer)

*ABOUT THE ROLE
As an Account Executive, you will be the day-to-day driver ensuring campaigns run smoothly from brief to delivery - connecting clients, internal teams, and creators/talent partners. You will safeguard quality, timelines, and consistency across deliverables, while bringing proactive solutions and optimisation thinking to every project.
I. Roles & Responsibilities
1. Client Servicing & Consultancy:
- Receive client briefs, clarify business context, refine objectives, success metrics, and deliverable scope.
- Own day-to-day client communications: meeting notes, action lists, next steps, and expectation management.
- Proactively suggest upsell/cross-sell opportunities. (nice-to-have)
2. Campaign Execution & QA:
- Coordinate internal briefings with Content/Social Outreach; ensure everyone is aligned on objectives & guardrails.
- Review and QA influencer deliverables (scripts/captions/visual guidelines/video-photo posts) against brand tone, messaging.
- Route consolidated feedback to Creators/KOL via Content team; manage revision rounds and approvals.
- Manage go-live schedule: confirm posting time, assets, tags/hashtags, links/codes; monitor live posts and troubleshoot issues fast.
3. Performance Tracking & Reporting:
- Build and maintain working dashboards/decks: reach/view, engagement rate.
- Benchmark each influencer's output; recommend optimisations.
- Deliver post-campaign reports and case studies.
4. Cross-functional Collaboration:
- Foster seamless collaboration with internal functions and external vendors/partner agencies to deliver as one team.
- Stakeholder management: escalate risks early, communicate clearly and succinctly across directions.
*Work relations:
- Internal: Content Creative, Social Outreach, Sale Admin
- External: Clients, third parties, suppliers, KOL/KOC, Talent Representatives/agencies...
II. Requirements
- Education: Bachelor's degree in Marketing/ Business is a plus.
- Experience: Have 1+ years in Account / Influencer Marketing role, preferably agency environment.
- Knowledge: Social Media; Data Analytics tool/software is a big plus
- Platforms: Familiar with Facebook, Instagram, TikTok, YouTube
- Skill: Project management, Organizational skills; Multi-tasking; Communication skill
- Experience in project management with flexibility to adapt to various project situations
- Hands-on with social-listening tools is a big plus.
- Be good at English skills are preferred
- Personality:
Have ownership mindset - never say never attitude.
Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.
Be self-servicing and able to act on own initiative where necessary.
III. Walefare & Benefit
- Competitive salary (negotiable)
- Full social, health, and unemployment insurance as required by law.
- Bonus 13th month salary; performance bonus based on the Company's business results; equipment allowance,..
- Leave: 12 days of annual leave; sick leave and special leave (wedding, etc.) in accordance with labor regulations,
- Company trip, Year end party, Birthday,...
- Career path: Clear promotion to Senior Account based on performance and competency.
*Working Place: 3rd Floor, Huynh Van Banh St., Phu Nhuan Ward, HCMC
*Working Time: Mon - Fri from 9AM - 6PM; 1,5-hour lunch break (WFH support)