Administrative Assistant (Work from Home - Excellent English Required)

About us
We are a private organisation focused on delivering high quality education and care at our services in various locations in Australia. We are looking for a reliable childcare administrator to look after the administration of the services.
Tasks & responsibilities
• Provide accurate and timely information and customer service in a professional manner.
• Develop positive relationships with staff, children, families and other stakeholders.
• Responsible for a variety of processes including but not limited to, email management, processing direct debit fee charges in OWNA (childcare app), data entry, managing OWNA processes, reporting, processing funding applications, and recording and maintaining enrolment records.
• Provide administrative support to a range of internal and external stakeholders, including filing, updating records, ordering resources, food and consumables supplies, archiving records, answering phone calls.
• Set up administrative systems and procedures to ensure work is completed to a high standard.
• Working with the Centre Directors to enrol new families including waitlist maintenance, providing up to date on boarding material and maintaining a high level of utilisation.
• Maintain and ensure confidentiality at all times when exchanging information with families and staff.
• Manage and organise staff documents and do compliance checks to ensure records are up to date.
• Assisting in the recruitment process, placing ads, following up on payroll documentation
• Processing of payroll each fortnight
• Management of Compliance records and completing compliance checklists to ensure the service is up to date.
• Perform any other duties as requested by the Operation Manager consistent with the position.
• Be able to work 9am to 6pm Sydney time (6am to 3pm Vietnam time).
• You will need a smart phone and personal computer/ laptop with MS Office installed.