Agent/Lead Agent - Ocean Export

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider.
Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting
Agent/Lead Agent - Ocean Export
as below:
Job Description
Summary Description
Assist the Supervisor/Department Head with all aspects of the department while ensuring the proper and timely movement of freight.
Responsibilities & Duties:
Customer Service
Customer Retention
Operation Handling
Vendor Relations
Assist with management of A/R and AJAX reports
Procedure and Productivity Standards Adherence
Accurate and Timely shipment processing & Billing
Address and Resolve Exceptional report daily
Other tasks as per job requirements and as being assigned by company
Qualifications
At least 2 years of experience in Ocean/Logistics/Shipping/Freight Forwarding
University/College graduate or equivalent combination of education and experience.
Experience and understanding of ocean documentation processes is a plus.
Proactive with strong organizational skills.
Good computer skills (Excel, Word, PowerPoint).
Fluent in English.
Willing to work extra hours as required.
Well-organized, innovative, and self‐motivated.
Able to work in a team, under high pressure and tight deadlines.
Additional Information
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviors:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
Annual Leave
Health Plan: Medical Package
Accident Insurance
Social, Health and Unemployment Insurance
Mobile phone allowance, company car, Grab account,
Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.