CSRs (English Call Agent)

Night Shift (Call Agent: 15.000.000 - 17.000.000đ/month
Probation period: 2 months.
The training programs at the beginning are about soft skills in customer service, US telecommunications laws, welfare policies, and work processes of the US Government.
12 days of annual leave, 11 public holidays, pay insurance according to Vietnamese labor law, and participation in classy internal activities of the company.
Receive union benefits such as: Representative's birthday, International Women's Day, Funeral support money, sick visits, maternity support,...
100% of Customers are in the US, and the company environment uses and improves English well.
Career Growth Opportunities: Progress along a clear career path from CSR to Senior CSR, Customer Service QA, Customer Service Coach/Team Lead, and Customer Service Supervisor, Manager, and Director.
Career Prospect: Opportunity to transfer to other positions or departments depending on your prospective capabilities.
Rotation Opportunities to US Headquarters: Top performers can rotate to our US headquarters for valuable experience and exposure.
The company is fully equipped with office equipment and lockers, so employees do not need to bring personal items such as laptops or headphones to work. In addition, the company also has health supplements for night shift employees such as functional foods, imported fresh fruits, convenience foods, tea, cakes, instant coffee, roasted/ground coffee/ beans, coffee and tea maker, microwave, refrigerator,...
Working with major carriers in the US.