Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
• Provides a friendly and personalized welcome for guests• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Completes the following tasks: - prepares the point of sale and preparation areas - welcomes guests and provides waiter service - cleans and tidies the restaurant and preparation areas after closing
• Before every work shift, finds out about dish composition and any shortages
• Organizes his/her work to suit fluctuations in numbers, events and guests
• Ensures the equipment used remains in good condition Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet etc)
• Is attentive to and respects guests' needs
• Helps increase customer loyalty through quality of service
• Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
• Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers
• Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel
• Helps manage crockery and appliances by avoiding breakages • May be asked to help with inventories
• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used • Applies the hotel's security regulations (in case of fire etc)
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
• Reports to F&B Manager
Yêu cầu
• Vocational certificate or diploma in F&B and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
• Language skills: fluent in the national language and business English
• Guest oriented, service minded and attention to quality
• Sales acumen
• Dynamic
• Good presentation
• Thorough and organised approach
Quyền lợi
Salary + service charge
Hotel's uniform
Free parking
Hotel's meal
Annual outing
Accor's training courses
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
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