Mô tả công việc
Join The Palazzo Club - where luxury, excitement, and excellence meet.
We're looking for a Business Development Executive who will take the lead in attracting, engaging, and nurturing high-value players through exceptional experiences and personalized service. This role is ideal for someone who thrives in a dynamic, high-end hospitality environment and has a passion for building meaningful relationships.
Key Responsibilities
• Develop and execute Player Development programs to attract, retain, and maximize loyalty among premium players.
• Build and maintain strong relationships with internal teams and external clients, identifying potential VIP/VVIP players and business partners.
• Deliver superior guest experiences through personalized service, ensuring satisfaction and long-term loyalty.
• Guide and support Hosts/BDRs, approving player-related requests and ensuring top-tier guest handling.
• Monitor and analyze player activity to tailor marketing campaigns and event invitations.
• Plan and execute special events and player engagement programs aligned with business goals.
• Conduct market research to identify trends, competitor activities, and new opportunities.
• Manage and update player databases to ensure accurate records for tracking, follow-up, and event invitations.
• Resolve guest concerns promptly and professionally to maintain brand reputation and trust.
• Represent The Palazzo Club at internal and external events, promoting the brand image and player programs.
• Support
Business Development Manager in strategy execution, reporting, and continuous improvement initiatives.
Yêu cầu
Qualification
Must have
• College or University graduate (any major).
• At least 3 years of experience in a Hospitality environment such as Casino, Hotel, Resort, or other high-end service industry.
• Excellent English proficiency (knowledge of Mandarin, Korean, or Japanese is a plus).
• Flexible to work shifts, weekends, and holidays as required.
Nice to have:
• Strong strategic thinking, relationship-building, and communication skills.
• Solid understanding of casino operations, player tracking systems, and credit procedures.
• High level of integrity, professionalism, and service orientation.
• Leadership qualities with the ability to inspire and support a team.
• Ability to work under pressure, manage multiple priorities, and deliver results.
• Proficient in Microsoft Office and familiar with local laws and regulations.
Benefit
• Attractive Allowances and Incentives based on performance and contribution.
• Comprehensive Insurance Coverage, including 24/7 Health & Accident Insurance, Social, Health, and Unemployment Insurance.
• Special Occasions Benefits for holidays, birthdays, weddings, and other milestones.
• Annual Health Check to ensure your well-being.
• Company Events such as team outings, staff parties, and celebrations throughout the year.
• Trade Union
Quyền lợi
and support.
• Daily Essentials: free parking, staff meals, and uniforms provided.
• Professional Development Opportunities through training programs and internal advancement.
• Dynamic, inclusive, and luxury working environment where teamwork, respect, and excellence are valued.
Thông tin chung
Nơi làm việc
80 Đông Du, Bến Nghé, Quận 1, ,
- , Hồ Chí Minh
- 1.
80 Đông Du, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 07/12/2025
