Centre Manager

Job Purpose
To develop and manage a training centre in response to the company's directions, strategies in order to achieve the budgets.
Responsibilities
1. Centre performance:
• Propose the annual financial budgets including new sales,
revenue, overhead costs and contributions;
• Together with TLM, propose the annual non-financial targets
including: re-enrolment rate, lost teaching hours, CSS, etc;
• Propose plans and actions in order to achieve the approved
annual budgets and targets.
2. Centre operations:
• Property management
- Maintain the building (office, classrooms, corridors, lobby, stairs,
lifts, WCs, etc) in proper conditions: tidy, clean and safe;
- Maintain all facilities and equipment in proper conditions: clean,
safe and workable;
- Maintain ILA standards inside and outside the building: visual,
billboard, posters, noticeboard;
- Responsible for appropriate forecast and ordering of books and materials for centre use.
• Human Resources
- Recruit and select staff;
- Train and coach staff;
- Develop staff.
• Administration
- Follow relevant regulations, code and law of the government;
- Work with local authorities.
• Operations
- Follow the company policies, procedures, regulations, document
and reporting systems;
- Maintain the company standards;
- Make sure staff follow the company policies, procedures,
regulations, document & reporting systems and standards.
• Academic involvement
Work with the Academic Manager about the following for the purpose of
bringing the best results to the company and the best services to relevant
people: customers, teachers, TAs, staff.
- Non-financial budgets;
- Scheduling;
- Teachers issues, if any;
- Events;
- Others where appropriate.
3. MRK
- Understand the market and organize events to achieve monthly,
quarterly and yearly sales target.
4. New centre set-up: