Mô tả công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Work Schedule
Rotated Shift, having any 02 days off
Actual Working Shift: 9-hour shift (8 working hours + 1-hour meal break), from 7:00 AM to 7:00 PM
Example: 8:00 AM - 5:00 PM
Shift assignment is determined by the
Team Leader/Line Manager
Work Location
Le Dai Hanh, Phu Tho Ward, Ho Chi Minh City
Yêu cầu
Proficiency in Japanese (listening, speaking, reading, writing). Must have JLPT N2 certificate
Graduated High School or higher education.
Having experiences in customer services is an advantage.
Loud & clear voice.
Quyền lợi
Base salary: 21.500.000đ VND + Meal Allowance: 500.000đ VND + KPI Incentive: 900.000 - 1.200.000 VND
100% salary in 2-month probation time
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung học phổ thông
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Tư vấn dịch vụ khách hàng
,
Dịch vụ khách hàng
,
Tiếng NhậtThông tin chung
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