cluster reservations agent - hcm based / Nhân Viên Đặt Phòng chungInterContinental Hanoi Westlake
Nơi làm việc: Hà Nội
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Kế toán, Khách sạn - Nhà hàng, Hành chính - Văn phòng, Giao Dịch Khách Hàng, Kinh doanh, Lễ Tân, Dịch vụ
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 02/06/2024
Hạn nộp: 30/06/2024
Mô tả công việc
• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
• Promote the Hotel's (and IHG generally) products and services
• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Develop and maintain a regular pattern of sales calls
• Prepare and execute action plans which increase reservation sales and associated business
• Record and process reservations made by phone/fax/email
• Accept wait list reservations
• Process amendments to reservations such as extensions, early departures, etc
• Manage "no show" reservations by investigation and recording of same
• Record special billing arrangements for groups and conventions
• Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
• Maintain knowledge of special rates/ offers/ promotions
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested (eg to travel agents, business houses etc)
• Prepare reservation sales reports
• Promote the Hotel's (and IHG generally) products and services
• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Develop and maintain a regular pattern of sales calls
• Prepare and execute action plans which increase reservation sales and associated business
• Record and process reservations made by phone/fax/email
• Accept wait list reservations
• Process amendments to reservations such as extensions, early departures, etc
• Manage "no show" reservations by investigation and recording of same
• Record special billing arrangements for groups and conventions
• Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
• Maintain knowledge of special rates/ offers/ promotions
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested (eg to travel agents, business houses etc)
• Prepare reservation sales reports
Yêu cầu công việc
Qualifications:
• Diploma or Vocational Certificate in Culinary Skills or related field.
Experience:
• 1 year related experience or an equivalent combination of education and experience.
• Diploma or Vocational Certificate in Culinary Skills or related field.
Experience:
• 1 year related experience or an equivalent combination of education and experience.
Quyền lợi được hưởng
Full salary, service charge and local social insurance contribution in probation period
Opportunity to work with a great team of people and career growth in the world's largest luxury hotel brand
Opportunity to join international training & development programs and cross training programs
Delicious and nutritious meal at Hotel's Social Café
Sleeping Lounge for Employee
Laundered uniform provided by Hotel
Pre-employment health check and annual health check
Birthday gift and Allowances on other special events
Recognition program with valuable gifts
Summer vacation and many team building activities
Hotel discounts worldwide at all IHG Hotels and Resorts
Unlimited Food & Beverage discount at Hotel
Free parking
Other benefits according to Hotel's policy
Opportunity to work with a great team of people and career growth in the world's largest luxury hotel brand
Opportunity to join international training & development programs and cross training programs
Delicious and nutritious meal at Hotel's Social Café
Sleeping Lounge for Employee
Laundered uniform provided by Hotel
Pre-employment health check and annual health check
Birthday gift and Allowances on other special events
Recognition program with valuable gifts
Summer vacation and many team building activities
Hotel discounts worldwide at all IHG Hotels and Resorts
Unlimited Food & Beverage discount at Hotel
Free parking
Other benefits according to Hotel's policy
Nộp hồ sơ liên hệ
InterContinental Hanoi Westlake
Giới thiệu công ty
InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên
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Vị trí cluster reservations agent - hcm based / Nhân Viên Đặt Phòng chung do công ty InterContinental Hanoi Westlake tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Cluster Reservations Agent - HCM Based / Nhân Viên Đặt Phòng Chung hoặc công ty InterContinental Hanoi Westlake ở các link phía trên
Giới thiệu công ty
InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên