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Mô tả công việc
• Customer Service and Operation.
• Coordinate all Air and Sea freight activities, including booking, documentation, data entry, shipment organization & tracking, billing, arranging transport.
• Manage AWB, HAWB, HAWB, HBL, Manifest, Arrival Notice, Delivery Order...
• Communicate daily with shipping lines, airlines, truckers, customers, warehouse, sales representatives and oversea agent offices.
• Answer phone calls, respond to emails from customers, follow up and handle customer enquiries.
• Use and maintenance of internal freight system for creating potential customer, making and managing order for new shipments, creating import & export FCL, LCL and air forwarding jobs, Logging Sea Cargo, Export Customs Manifest, PRA, Monitor customs clearance...
• Knowledge of Freight Management Systems FAST, CW1, is preferable.
• Other ad-hoc duties when being assigned.
Yêu cầu
• At least 2 years of experience in the same role or same industry is required for this position.
• Good customer service skills.
• Excellent English skill in both written and oral.
• Ability to cope with repetitive or continuous support queries.
• Solid computer skills with the ability to learn new systems quickly.
• Customer Service orientation.
• Well organized and detailed.
• Good communication skill and teamwork spirit.
• Problem analysis and problem-solving , self-motivated, ambitious, quick learner.
WHAT WE CAN OFFER
• Salary Negotiation
• 13th month Salary + Annual bonus
• Premium Healthcare, 14 days of annual leave.
• Professional working environment and promoted opportunity in MNC
• The means of developing yourself into a well-rounded professional and the scale and global scope it takes for you to achieve even your most ambitious career goals.
Quyền lợi
Thưởng
13th month Salary + Annual bonus + Incentive
Chăm sóc sức khoẻ
Premium Healthcare. 14 days of annual leave
Đào tạo
A great career path, both for generalists and for specialists in a wide array of fields
Thông tin khác
NGÀY ĐĂNG
28/08/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Freight Forwarding Sales, Negotiation Techniques, Customer Service, English, Freight Management
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
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Thông tin chung
- Ngày hết hạn: 27/09/2025
- Thu nhập: Thương lượng
Nơi làm việc
- Cao ốc The 67 (678), 67 Hoàng Văn Thái, Phường Tân Mỹ, TP Hồ Chí Minh
