Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
As a Customer Service Executive (Sales Execution Officer), you will play a vital role in full execution process from sales are firmed to delivery arrangements. You will work closely with our team to enhance customer satisfaction and uphold our commitment to quality and efficiency. This position is perfect for individuals looking to make an impact in a multinational corporation within the agribusiness sector.
• Sending business confirmation once sales are firmed by traders.
• Execute and following up execution process from business confirmation until contract fully executed and all outstanding matters settled. These include business confirmation, contract issuance status, payment status, nomination, local crush conversion, appropriation, shipping documents checking, issuance & presentation.
• Coordinating among sellers, terminals, shipping agencies, surveyors, buyers on shipments performance including over age premium, trade penalties, quality allowance, vessel's schedule, discharge status, free storage extension, demurrage/ despatch calculation & billing and other subjects relating to contract execution.
• Manage customer inquiries and provide timely responses to enhance client satisfaction.
• Analyze trade documentation to ensure compliance with specifications and regulations.
• Support the sales team with administrative tasks related to customer service.
• Develop and maintain strong relationships with customers to foster loyalty.
• Contribute to continuous improvement initiatives within the customer service.
• Others as assigned by manager.
Yêu cầu
• Minimum of 1 year of experience in a customer service or sales execution role.
• Understanding of agricultural commodity specifications and logistics.
• Familiarity with trade documentation and international payment processes.
• Excellent organizational and implementation skills.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Familiar with Microsoft Excel, SAP, trade documentation tools.
• Strong problem-solving skills and attention to detail.
• Fluency in English.
Quyền lợi
Thưởng
Performance-based incentives
Attractive salary, annual salary review, 13th month salary, annual performance bonus
Holiday bonus, monthly benefit, etc.
Chăm sóc sức khoẻ
Comprehensive health insurance and employee wellness programs
SI, UI, HI are calculated on 100% gross salary
24/7 health & accident insurance for all employees
Premium periodic health check-up
Nghỉ phép có lương
12 annual leave days and increase 1 day for each 3 years
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Communication, Customer Service, Import/Export Knowledge, Import/Export Knowledge, Logistics, Sales Operation
LĨNH VỰC
Sản xuất
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thương lượng
Nơi làm việc
- Royal Center building, 235 Nguyen Van Cu St., Nguyen Cu Trinh Ward, District 1, HCM city
