Assist the Customer Service team in handling customer inquiries via phone, email, and social media.
Record and update customer information in the system accurately.
Support with order tracking, delivery status updates, and post-sale customer care.
Collaborate with other departments (e.g., Sales, Operations) to solve customer issues promptly.
Collect customer feedback and report recurring issues to improve service quality.
Perform other administrative tasks as assigned by the supervisor.
Proficient in Microsoft Office (Word, Excel, Outlook).
Positive attitude, customer-oriented mindset, and willingness to learn.
Ability to work in a fast-paced environment and handle multitasking.
Proactive and quick in handling tasks and situations.
Hardworking, responsible, and willing to take on challenges.
Positive working attitude and a willingness to learn.
Priority given to candidates who can start immediately.
- Basic salary 5,000,000 VND + KPIs Booking bonus 1,000,000 VND.
- Travel expenses and reception with cakes, tea, coffee, etc. during the interview period.
- First-day job acceptance gifts include lucky money envelopes worth 33,333 VND, ceramic cups, thermos bottles, pens, notebooks, lunch vouchers, milk tea vouchers, etc. and many other practical gifts.
- During the probationary period, receive 100% salary.
- The official phase of considering a fixed salary increase is 08 levels, the lowest is level [protected info] VND, the highest is level [protected info] VND.
- The allowance to support increased work efficiency of 3,000,000 VND is the allowance assigned by the Company to each employee every month so that employees can invest in activities that "have the potential" to increase work efficiency, for example, marketing activities (research and run Ads Tiktok, Ads Facebook, ...), e-commerce activities (research and operate e-commerce channels [protected info], [protected info], batdongsan/[protected info], ...) and some other training activities and skill development courses.
- Booking KPIs bonus of 1,000,000 VND is quite easy, almost all serious employees can achieve it.
- Commission bonus up to 40-70% equivalent to about 60,000,000 - 90,000,000 VND/transaction depending on the apartment project.
- Hot bonus 10,000,000 - 15,000,000 VND/transaction.
- Receive salary on the 5th of every month via ACB bank.
- Receive advanced training to meet job requirements such as
digital marketing courses (Facebook, Tiktok, ...), financial investment skills, presentation skills, e-commerce skills, feng shui analysis skills, customer psychology skills, ...
- Clear promotion path: Employee => Specialist => Department Head => Director.
- Professional and friendly working environment.
- Bonuses on holidays such as September 2, April 30, Tet.
- Monthly birthday program with unique gifts.
- Bonuses for excellent employees, bonus for achieving targets, weekly bonus, monthly bonus, quarterly bonus.
- Annual health care program.
- Priority to buy products distributed by the Company at extremely preferential prices.
- Collective activities such as teambuilding, football, tennis, badminton every week.
- Social insurance, personal income tax,... according to current law.