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Mô tả công việc
Mô tả Công việc
Receive and proactively provide consultation/introduce suitable products based on customer requests through VietJet Air's hotline, email, website, etc.
Handle inquiries and complaints related to service usage or service quality such as booking, seat changes, upgrades, refunds, etc.
Record and forward customer requests to the relevant department/system with full details as per company procedures.
Collect and summarize customer feedback to improve service quality.
Perform other tasks assigned by direct management; willing to work on a 24/7 shift schedule.
Yêu cầu
Yêu Cầu Công Việc
Job Requirements:
Age: 20-35.
Basic English communication skills.
Education: College diploma or higher. No prior experience required.
Proficient in office computing.
Good communication skills, clear and neutral accent (no regional dialects).
Responsible, hardworking, willing to learn, and attentive.
Able to work on rotating shifts (24/7).
Benefits:
Competitive income (base salary, performance bonuses, and company benefits).
Shift work with 1 day off per week.
Professional training in customer service and aviation knowledge.
Long-term labor contract and full insurance.
Company benefits in accordance with policies.
Participation in team-building and extracurricular activities.
Workplace: Galaxy Innovation Hub Smart Building, District 9.
Friendly, professional, and modern work environment.
Opportunities for long-term career development.
Quyền lợi
Laptop
Chế độ bảo hiểm
Phụ cấp
Xe đưa đón
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
CLB thể thao
Thông tin chung
- Ngày hết hạn: 10/10/2025
- Thu nhập: 8 Tr - 11 Tr VND
Nơi làm việc
- Galaxy Innovation Hub - D1 Road, Hi-Tech Park, District 9, HCMC.
