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Mô tả công việc
Receive and process information on repair and warranty of Pos equipment from customers (banks, fintech...) via email, chat, phone, face-to-face meeting
Receive and process requests for editing, developing Pos, Backend application software via email, consulting customers via phone, chat, directly
Support customers certify EMV pos with International card organizations, UAT Pos equipment with domestic and foreign corporations
Install, manual, and operate Pos, Backend software: TMS, GW, SRS...
Coordinate with other departments to accomplish the company's common goals...
Yêu cầu
Have at least 01 year of experience in the field of customer care with bank or fintech
Graduated from a university with priority in information technology, electronics and telecommunications
Required skills:
Have good communication skills with customers
Proficient in Word, Excel, Power point, etc., English communication
Knowledge of networking, SQL
Have teamwork, planning, and reporting skills.
Quyền lợi
Company outing, kickoff meeting, company trip
13th month salary, bonus yearly follow performance rating
Full social insurance, health insurance coverage in accordance with the law, and fully paid based on the salary; private insurance...
Have good communication skills with customers
- Proficient in Word, Excel, Power point, etc., English communication
- Knowledge of networking, SQL
- Have teamwork, planning, and reporting skills.
Thông tin khác
Địa điểm làm việc
- Hà Nội: Unit 16.01, 16th Floor, 210 Tran Quang Khai and 17 Tong Dan, Trang Tien Ward, Hoàn Kiếm
Thông tin chung
- Ngày hết hạn: 17/02/2025
- Thu nhập: Thoả thuận
