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Mô tả công việc
Chat/Call/Join Meetings to guide customers in using our software to resolve business problems.
Monitor and support customers during the process of using the software.
Coordinate with the technical department to handle issues reported by customers.
Using CX Genie's chatbot to optimize work efficiency) and sending feedback to the
Project Manager to improve the product.
Yêu cầu
13th-month salary based on your actual working months in 2024
11 public holidays and 12 annual leave days to recharge (Vietnam Government regulations)
Epic team activities like badminton, football, billiards, and gaming with PS5
Free gym sponsorship to keep you fit and energized!
Company trips, Christmas parties, year-end celebrations - we work hard and celebrate harder!
100% salary during your 2-month probation period
Free parking for your ride
Free flow of snacks, coffee, and tea to keep you fueled!
A dynamic and comfortable workspace where your creativity and ideas can shine
WFH 2.5 days/week, even during your probation period!
Quyền lợi
Skillful in communication and problem solving.
Having knowledge of sales and marketing is an advantage
Being able to learn how to use softwares quickly is an advantage.
< 1 year of experience in the Customer Support position
Having experience in customer support for IT companies is a plus
Proactive, energetic, and good communication skills
Good English skills
Thông tin khác
Địa điểm làm việc
- Tầng 8, Tòa nhà Anh Minh, Số 56 Nguyễn Đình Chiểu, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Việc làm Hồ Chí Minh
Việc làm Quận 1
Thông tin chung
- Ngày hết hạn: 22/02/2025
- Thu nhập: 8 - 10 triệu VNĐ
