Meeting with potential clientsto discuss event plans, proposal,events set up, menu options, layout, and following up to close sale
Maintaining a visible workingpresence and servingas client's personin charge (PIC) from start to end event
Pre-event coordination: responding to guests inquiries for event menus and pricing, advising non & technical set up, layout,minimum spend, upsellingpackages/ add-ons and event quotations
Preparing eventcontracts, deposit paymentand post-event invoices. Ensure all documents are fulfilled prior, during and post events
Coordinating with current or new vendor list to provide add-ons to event/function guests
Forging relationship with vendors and quarterly evaluatevendor list for best pricing, flexible payment terms and quality
Coordinating and working closelywith
Assistant Manager(AM) and other departments to prepare Banquet Event Order (BEO) to ensure smooth operations and timing
During-event coordination: handling any complaints or problems occurring from event/functions
Post-event coordination: handling any returns to vendors, layout,contract liquidations and invoices
Conducting quarterly market research on competitor's sale packages and update pricing, menu options, minimum spend on Sales Kit
Monthly trackingand evaluating P&Lfor each event/function and directlyreport to Operations Director
DAY-TO-DAY DUTIES
Proposing specialoccasion packages for day-to-day guestssuch as birthday, anniversary, proposal, private celebrations etc..
Coordinating with
Marketing Managerto capture specialoccasions set up and guests moment for marketing materials
Serving as main PIC to contactvendors and coordinating with AM and FOH team to ensure smooth operations and handover
Conducting quarterly market research on competitor's specialoccasion offers and revise on pricing and package offers
Monthly trackingand evaluating P&Lfor special occasionpackages and directlyreport to Operations Director
