[HCM/HN] Guest Service Supervisor/ Customer Service Supervisor

***Working place: Ho Chi Minh or Ha Noi)
ABOUT 4P'S
We're so excited that you're considering becoming a Partner with Pizza 4P's! Our Vision is to Make The World Smile for Peace and we do that by Delivering Wow and Sharing Happiness.
We know that to accomplish this Vision and Mission it all starts with you. So if this sings to your heart then come grow with us.
WHAT YOU WILL DO
- Observes and analyzes guest feedback and providing a comprehensive view across all platforms;
- Executes Guest experience operational audit regularly and reports weekly/bi-weekly depending upon headcount;
- Identify Kaizen actions based on feedback and audit;
- Daily table touching during operations to collect on-spot feedback and be additional QC & QA;
- Expands scope to include trainings for improving guest experience according to feedback analysis from Guest Service Coach.
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JOIN US, LET'S SEE WHAT WE CAN OFFER
Competitive salary & allowances
13th month salary
15 day annual leave days
PTI heathcare insurance
Internal discount (-50%) for brands of Pizza 4P's, Ippudo, About Life Coffee, etc