COMPANY INTRODUCTION
KTDC IELTS là tổ chức giáo dục được thành lập vào năm 2009, chuyên tập trung đào tạo IELTS. Suốt những năm qua, KTDC luôn được khách hàng đánh giá là một trong những trung tâm IELTS có chất lượng đào tạo cao tại Việt Nam. Và cho đến nay, KTDC tiếp tục duy trì tiêu chuẩn đó và gìn giữ sự hài lòng thông qua chất lượng giáo dục và dịch vụ khách hàng mà KTDC cung cấp.
Full-time Program Consultant & Service Representative
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Địa điểm: Hồ Chí Minh - Chuyên môn: Bán hàng (Sales); Marketing, Truyền Thông, PR; Dịch vụ khách hàng/ Vận hành - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
Job
Summary
In this sales-focused role, you will engage
with potential and current students, promoting KTDC's IELTS courses and
supporting students throughout their educational journey. You will collaborate
closely with the Service and Marketing teams to achieve sales targets and
contribute to KTDC's growth through enrollments and referrals.
We now have an opening for:
02 positions:
Full-time Program Consultant & Service Representative
Key
Responsibilities
· Give counseling to customers (Walk-in, Phone, Referral, Chat
online, Database
Telesales, etc...)
· Follow the KTDC process of inputting, saving, storing, and
updating data responsibly.
· Bring customers for Center facilities Tour.
· Support the customers before, during, and after the Placement
Test. Deliver the Placement Test results professionally and find the most
suitable classes for the customers.
· Cooperate with the Customer Service Team to provide the best
service to the customers as well as the students.
· Following up with all potential customers.
· Making invoices, collecting tuition fees, book fees, issuing the
red invoices.
· Making a proactive business plan to achieve target.
· Handling customers' complaints and requests within the
authority.
· Learning about products or services and keeping up to date with
changes.
· Support local marketing activities on campus and outside.
· Working closely with other departments to provide the best
service for customers.
· Achieve monthly target for New-enroll.
· Following up with students that have identified study issues.
· Monitor student progress.
· Identify gaps in student learning or confidence.
· Support students that have lost enthusiasm to study.
· Engage with students to foster a sense of community and trust.
· Deliver student welcome sessions before they begin studying.
· Deliver student mid-term feedback
· Deliver student final test result and push retention
· Other duties assigned from time to time by the CS Team Leader.
REQUIREMENTS
Qualifications:
· Graduate from a college or higher, major in sales is a priority.
· Excellent interpersonal and communication skills
· Be good at using computer, internet, Word, Excel.
· Be able to work under pressure.
· Be able to work in a team.
· Good skill of communication and persuasion.
· Be responsible, dependable, honest, and mature.
· Be friendly, patient, and sensitive to a diversity of students.
· Result Oriented.
· Prefer candidates with work experience
BENEFITS
Benefit/
What's in it for you
· Working time: Full-time
· Salary: Negotiable
· Working in a professional foreign environment with a culture of
learning and growth.
· Providing developmental coaching and mentoring along the way.
· Worldwide Health insurance after probation;
· Health & Social Insurance from Government;
· Opportunities to study English for free after passing the
probationary period.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 20/2/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
