Head Of Field Operation (US AI Startup)

THE CORE CHALLENGE
We are looking for a Operations Project Manager/Head of Field Operation to lead our data collection efforts in Hanoi, Vietnam. This is a high-stakes leadership role for a "fixer" - someone who thrives on complexity, manages with precision, and ensures that experiments are executed "at all costs."
You will be the bridge between our US engineering team and our local execution force. You will design operations processes & quality assurance, manage an "army" of contractors, oversee technical procurement, and maintain a 24/7 operational rhythm to ensure our data pipeline never stops.
Startup Mindset & Grit: We are looking for hands-on, scrappy builders with a strong entrepreneurial spirit who aren't afraid to roll up their sleeves and get things done.
High-Intensity Operations: Ideal candidates should have a proven track record in operationally intensive environments (e.g., Grab, Shopee, Lazada, Xanh SM, Be, Gojek)
KEY RESPONSIBILITIES
Partnerships Management: Identify and reach out to a wide range of businesses (including factories) and independent manual and skilled workers across Hanoi and surrounding areas.
Data Operations: Ensure our collected data is securely received and uploaded to our servers.
Logistics & Procurement: Manage the local supply chain for tools, hardware components, and facility needs. If our data operations needs a specific part or a site needs a specific setup, you make it happen.
Quality Assurance (QA): Own the integrity of our data. You will implement rigorous QA protocols to ensure the data being fed into our models is world-class and error-free.
Team Leadership: Rally, manage, and mentor a growing team of logistics contractors and interns. You are responsible for their output, morale, and discipline.
Operational Excellence: Maintain a 24/7 operational calendar. You will coordinate shifts, manage leave, and ensure our Vietnam operations is productive around the clock.
Process Optimization: Constantly iterate on our data collection workflows to increase efficiency and throughput without sacrificing quality.