COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Y tế, Sức Khoẻ - Quy mô công ty: Vừa (50 - 249 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
DYM Medical Center is an international general clinic system originating from Japan, currently present in five countries: Japan, Thailand,
the United States, Vietnam, and Indonesia.
DYM Medical Center Vietnam ("DYM") has been operating since 2020 and proudly marks its growth with three modern general clinics
located in Ho Chi Minh City and Hanoi. We provide healthcare services in accordance with Japanese standards, including corporate health
check-ups, work permit medical examinations, labor export health check-ups, vaccination, and outpatient treatment.
DYM's mission is to deliver high-quality healthcare services to the community, guided by three core pillars: Quality - Information Security -
Continuous Improvement.
We build a professional and transparent working environment that values employee development. Join DYM Medical Center Vietnam to
grow together and create sustainable value.
For more information, please visit: [protected info]/
Customer Service
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm; Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng
JOB DESCRIPTION
Receive and respond to customers' inquiries and complaints via phone, email, chat, or in person
Coordinate with relevant departments to handle customer requests/complaints.
Provide accurate information about products/services and company policies to customers.
Monitor and handle customer requests quickly, accurately, and effectively.
Prepare related periodic reports.
Propose solutions to improve service quality, ensuring the retention of existing customers and the development of new customers.
Perform other tasks as assigned by the direct manager.
REQUIREMENTS
Proficient in Word, Excel
- Medical background or experience in handling medical records is preferred
Honest, well-organized, and detail-oriented
Strong sense of responsibility at work
Positive attitude and willingness to take on new tasks
Flexible and able to work under high pressure
BENEFITS
Competitive salary, negotiable based on qualifications and experience.
Performance-based bonus aligned with company results and individual performance.
Allowances for lunch, transportation.
Performance review conducted 4 times per year; promotion considered twice per year based on individual capability and DYM's strategy at each stage.
Annual company activities such as year-end parties, etc.
Full-salary social insurance contribution; 24/7 accident insurance.
12 annual leave days per year; additional 3 menstrual leave days for female employees.
Annual health check-ups and flu vaccination.
Preferential pricing program for DYM services for employees and their family members.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Marketing ExecutiveĐịa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Marketing, Truyền Thông, PR - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng
JOB DESCRIPTION
Implement integrated marketing activities (both online and offline) in line with the company's plan.
Monitor and coordinate the execution of marketing projects, ensuring progress and effectiveness.
•
Collaborate with internal departments and external partners to implement marketing campaigns
and partnership activities.
Build and maintain relationships with partners to expand business opportunities.
• Track, analyze, and report on the effectiveness of marketing activities.
Participate in organizing and coordinating marketing and customer events.
Propose ideas and solutions to optimize campaign performance and enhance customer experience.
Other tasks as requested by direct management.
REQUIREMENTS
1-3 years of experience in Marketing or related roles
Experience in the healthcare industry, clinics, or medical services is preferred.
Experience in event organization or partner management is preferred.
Basic project management skills, including progress tracking and stakeholder coordination.
Strong communication skills, with the ability to work with partners and internal teams.
Growth-oriented mindset with a basic understanding of marketing and campaign effectiveness.
Strong skills in tracking, consolidating, and reporting work progress.
Proactive, responsible, and capable of multitasking.
Good command of English.
BENEFITS
Competitive salary package.
Performance-based bonus.
KPI evaluation 4 times per year.
Allowances: lunch and parking.
Annual health check-up, vaccinations, and benefits for family members.
Company trips and team-building activities.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Operation Manager
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Clinic Operations 40%
Lead and oversee daily clinic operations to ensure efficiency, productivity, and service
quality.
Drive continuous improvement of operational processes to enhance patient
experience and operational performance.
Monitor and ensure high standards of customer service; proactively resolve complaints
and feedback.
Plan and manage corporate health check-up programs, ensuring smooth execution
and optimal resource allocation.
Ensure compliance with all applicable legal regulations and healthcare standards.
Oversee facility management, including maintenance planning and infrastructure
improvements.
Drive cross-functional coordination to ensure seamless service delivery across
departments.
Human Resource Management 30%
Plan and optimize workforce allocation based on operational demand and business
growth.
Lead recruitment, interviewing, and selection processes for operations staff.
Manage, coach, and develop team members to achieve high performance and
engagement.
Conduct performance evaluations and implement development plans.
Collaborate with other departments to align manpower planning with booking volume
and business needs.
Strategic & Other Responsibilities 30%
Advise the BOD on operational strategies, process improvements, and standardization
initiatives.
Lead or support key operational projects and change management initiatives.
Build and maintain a high-performance, customer-centric culture.
Demonstrate strong ownership, accountability, and decision-making.
Lead by example in professionalism, integrity, and service excellence.
Drive continuous improvement and innovation in operations.
Effectively manage change and organizational development.
Represent the clinic in working with government authorities and external stakeholders.
Perform other duties as assigned by the BOD.
REQUIREMENTS
Bachelor's degree in Healthcare Management, Business Administration, or related fields
Minimum 6-8 years of experience in healthcare operations, including at least 3 years in a managerial
role
Proven track record in clinic/hospital operations management
Strong experience in process improvement and operational optimization
Excellent analytical, problem-solving, and organizational skills
Ability to work under pressure in a fast-paced environment
High level of integrity, responsibility, and self-discipline
Good command of English and/or Japanese
BENEFITS
Competitive salary package
Performance-based bonus
KPI evaluation 4 times per year
Allowances: lunch and parking
Annual health check-up, vaccinations, and benefits for family members
Company trips and team-building activities
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Sales Admin
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng
JOB DESCRIPTION
Prepare and keep updating The sale kits and Service List.
Order facility every month/ arise
Update capacity/ booking on the system.
Update the customer information file (CIF) on the system; hard copy storage.
Prepare contracts, acceptance records, and payment requests based on the information provided
by the Sales department.
Manage and store customer information and records.
Monitor payment deadlines from customers (B2B).
Prepare documents such as contracts, quotations, and acceptance records to be sent to
customers.
Manage office supplies and all related items within the common office area.
Obtain price quotes from suppliers when requested.
Perform other tasks as required by the Manager.
REQUIREMENTS
Basic English
Good at computer skills.
Strong communication and organizational skills, time management
Have a good attitude, positive and willing to take on new assignments.
Flexible, ability to work under high pressure.
Independent and well self-controlled with honesty and sincerity, responsibility.
BENEFITS
Competitive salary package
Performance-based bonus
KPI evaluation 4 times per year
Allowances: lunch and parking
Annual health check-up, vaccinations, and benefits for family members
Company trips and team-building activities
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
