Inside Sales Senior Executive and Executive

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We are looking for 2 Inside Sales members as following:
** 1 Senior Executive: 3-4 years of working experience
** 1 Executive: 1-2 years of working experience
- Working result oriented in order to fulfill sales targets by increasing items sold to customers and by actively executing and supporting new customer acquisition
- Coordinate internally and externally in regards of all services the company can provide to the customer in order to build long term relationships with customers;
- Management and maintenance of customer related information such as customer material descriptions, price conditions, specs on items sold, delivery plans etc. in and outside of the ERP
- Developing new prospects, researching various published sources to create list of prospects to contact for marketing purposes;
- Creating and managing documents: Contracts, Quotations, Order Confirmation, CO-CQ
- Managing customer data & Sales data on SAP system - ensure transparency of data and
generating/ analyzing sales data upon request.
- Keeping track of the sales team's communication with customers;
- Order placement, backorder management, scarcity reporting and follow ups
- Customer complaint handling
- Reconciliation of Accounts Reveivable
- Maintain and support 6-S principals and initiatives
- Compliance to ISO9001-2008, ISO14001:2004 & OHSAS18001:2007
- Other tasks assigned by company