International Sales Operations Executive

Mô tả Công việc
Department: International Sales
Report to: Business Development Manager
Work location: Pearl Plaza, 561A Dien Bien Phu, Ward 25, Binh Thanh District, HCMC
Job purpose :
Own the end-to-end export order fulfillment cycle, manage global compliance risks, and drive high-level cross-functional integration to minimize time-to-market and enable international distributor sell-out growth.
Main duties:
Export Order Cycle Ownership: own and optimize the end-to-end export shipping cycle; manage global trade financing (L/C, collections) and multi-modal logistics to maximize On-Time Delivery (OTD) rates.
Global Compliance & Documentation Control: govern country-specific regulatory compliance and technical barriers; maintain zero-error execution of specialized export document sets (B/L, strategic C/O, Phytosanitary, Health Certificates) to eliminate demurrage risks.
Product Localization & Market Rollout: lead coordination with R&D, QA, and Factory for packaging adaptations and local regulatory compliance to accelerate international time-to-market for new SKU rollouts.
Distributor Partnership & Sell-out Enablement: manage new distributor onboarding frameworks; monitor trade marketing budget execution and market activation programs to accelerate partner inventory turnover and drive re-orders.
Cross-functional & SCM Integration: Govern Service Level Agreements (SLAs) between International Sales and SCM/Finance; proactively resolve operational bottlenecks, logistics crises, and commercial claims.
CRM & Data Analytics: own CRM operational tracking systems; analyze order data trends to provide strategic inputs for international supply forecasting.
Perform other duties as assigned by the direct manager.