IT Network Engineer
Hạn nộp hồ sơ: 15/10/2026 (Còn 24 ngày)
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Mô tả công việc
Mô tả Công việc
Operate and support the company network environment using approved standards, procedures and changing controls. The role focuses on reliable day-to-day execution, monitoring, troubleshooting, documentation and low-to-medium risk network changes, with escalation of complex design, security or cross-site issues.
Key responsibilities include, but are not limited to:
1. Network Connectivity
· Office LAN / Switching: Routine switch-port/VLAN operations, health checks, known L2 troubleshooting, configuration/document updates under approved change.
· Wi-Fi / Guest Network: Routine AP/controller operations, monitoring and infrastructure-side wireless troubleshooting; maintain records.
· Internet / WAN / SD-WAN:Monitor links and paths, handle known connectivity issues, open/follow carrier incidents and execute approved routine changes.
· Site-to-Site / Cloud VPN: Monitor tunnel/interface state, troubleshoot known patterns and execute approved routine tunnel changes.
· Remote Access VPN / ZTNA Connectivity: Support infrastructure-side diagnosis, evidence collection and approved routine actions; escalate non-standard policy/access issues.
2. Network Security & Delivery
· DC Network Segmentation / Routing: Support monitoring, evidence collection and approved low-risk implementation; escalate non-standard segmentation/routing.
· Firewall Policy: Collect evidence, support validation and execute approved routine tasks under Senior/Leader guidance.
· Public Publishing / NAT / Port Forward: Support validation/evidence and approved routine changes under Senior/Leader guidance.
· DNS / Cloudflare DNS: Support record validation, routine approved updates and troubleshooting under runbook; maintain documentation.
3. Networking Service Operations
· Incident L2/L3 & Problem: L2 diagnosis/recovery for known network patterns; collect logs/evidence and document actions.
· Change Technical Deployment: Execute routine/low-risk approved changes and capture validation/rollback evidence.
· Project Implementation / Technical Acceptance: Implement assigned network tasks, testing and evidence.
· Monitoring / Event / Infrastructure Evidence: Daily network monitoring/event triage; investigating known alerts and maintaining evidence/log-source records.
· Asset / Configuration / Lifecycle Record: Update assigned asset/configuration records after work and keep technical evidence current.
4. Other tasks assigned by superiors
Operate and support the company network environment using approved standards, procedures and changing controls. The role focuses on reliable day-to-day execution, monitoring, troubleshooting, documentation and low-to-medium risk network changes, with escalation of complex design, security or cross-site issues.
Key responsibilities include, but are not limited to:
1. Network Connectivity
· Office LAN / Switching: Routine switch-port/VLAN operations, health checks, known L2 troubleshooting, configuration/document updates under approved change.
· Wi-Fi / Guest Network: Routine AP/controller operations, monitoring and infrastructure-side wireless troubleshooting; maintain records.
· Internet / WAN / SD-WAN:Monitor links and paths, handle known connectivity issues, open/follow carrier incidents and execute approved routine changes.
· Site-to-Site / Cloud VPN: Monitor tunnel/interface state, troubleshoot known patterns and execute approved routine tunnel changes.
· Remote Access VPN / ZTNA Connectivity: Support infrastructure-side diagnosis, evidence collection and approved routine actions; escalate non-standard policy/access issues.
2. Network Security & Delivery
· DC Network Segmentation / Routing: Support monitoring, evidence collection and approved low-risk implementation; escalate non-standard segmentation/routing.
· Firewall Policy: Collect evidence, support validation and execute approved routine tasks under Senior/Leader guidance.
· Public Publishing / NAT / Port Forward: Support validation/evidence and approved routine changes under Senior/Leader guidance.
· DNS / Cloudflare DNS: Support record validation, routine approved updates and troubleshooting under runbook; maintain documentation.
3. Networking Service Operations
· Incident L2/L3 & Problem: L2 diagnosis/recovery for known network patterns; collect logs/evidence and document actions.
· Change Technical Deployment: Execute routine/low-risk approved changes and capture validation/rollback evidence.
· Project Implementation / Technical Acceptance: Implement assigned network tasks, testing and evidence.
· Monitoring / Event / Infrastructure Evidence: Daily network monitoring/event triage; investigating known alerts and maintaining evidence/log-source records.
· Asset / Configuration / Lifecycle Record: Update assigned asset/configuration records after work and keep technical evidence current.
4. Other tasks assigned by superiors
Yêu cầu
Yêu Cầu Công Việc
Minimum 3 years of experience in most of the following areas:
· Competency Requirements
o Working understanding of ITIL and ability to follow defined Nnetwork & infrastructure practices for Incident Management, Service Request Management, Change Enablement, Monitoring & Event Management, Service Configuration Management, Knowledge Management and Continual Improvement.
o Structured L2 troubleshooting and evidence collection for known network fault patterns.
o Basic network-security awareness, configuration hygiene and least-privilege/change discipline.
o Accurate documentation, topology/configuration record updates and handover notes.
o Clear communication with IT Service, users and technical peers; able to escalate with useful evidence.
o Able to work from runbooks/standards, manage assigned priorities and learn new technologies.
o ITIL 4 Foundation and entry/intermediate networking certifications are preferred, not mandatory.
· Technical Domain
o Network Operations; LAN/WAN & L2 Switching; Wi-Fi; Internet/WAN/SD-WAN Operations; Site-to-Site/Cloud VPN; Basic DNS/DHCP; Monitoring & Event; Incident L2; Change Execution; Configuration/Asset Records.
· Technical Stack
o Enterprise switches/routers; Wi-Fi AP/controller; WAN/SD-WAN edge; VPN gateways; DNS/DHCP; firewall/NGFW operations; Cloudflare DNS where used; SNMP/Syslog; monitoring platform (Prometheus/ Grafana/ Checkmk where deployed); ITSM tools; basic scripting tools.
Personal attributes:
o Honest, meticulous, careful, enthusiastic, and highly responsible.
o Able to work independently and collaboratively in a team.
o Good time management and organizational skills.
o Eager to learn and actively seek solutions.
· English:
o At a minimum, must be able to understand technical documentation, perform hands-on work with equipment and systems, and coordinate with vendors and manufacturers on technical matters.
Minimum 3 years of experience in most of the following areas:
· Competency Requirements
o Working understanding of ITIL and ability to follow defined Nnetwork & infrastructure practices for Incident Management, Service Request Management, Change Enablement, Monitoring & Event Management, Service Configuration Management, Knowledge Management and Continual Improvement.
o Structured L2 troubleshooting and evidence collection for known network fault patterns.
o Basic network-security awareness, configuration hygiene and least-privilege/change discipline.
o Accurate documentation, topology/configuration record updates and handover notes.
o Clear communication with IT Service, users and technical peers; able to escalate with useful evidence.
o Able to work from runbooks/standards, manage assigned priorities and learn new technologies.
o ITIL 4 Foundation and entry/intermediate networking certifications are preferred, not mandatory.
· Technical Domain
o Network Operations; LAN/WAN & L2 Switching; Wi-Fi; Internet/WAN/SD-WAN Operations; Site-to-Site/Cloud VPN; Basic DNS/DHCP; Monitoring & Event; Incident L2; Change Execution; Configuration/Asset Records.
· Technical Stack
o Enterprise switches/routers; Wi-Fi AP/controller; WAN/SD-WAN edge; VPN gateways; DNS/DHCP; firewall/NGFW operations; Cloudflare DNS where used; SNMP/Syslog; monitoring platform (Prometheus/ Grafana/ Checkmk where deployed); ITSM tools; basic scripting tools.
Personal attributes:
o Honest, meticulous, careful, enthusiastic, and highly responsible.
o Able to work independently and collaboratively in a team.
o Good time management and organizational skills.
o Eager to learn and actively seek solutions.
· English:
o At a minimum, must be able to understand technical documentation, perform hands-on work with equipment and systems, and coordinate with vendors and manufacturers on technical matters.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
- Thu nhập: Cạnh tranh
Nơi làm việc
- 366 Đường Nguyễn Trãi, phường 3, Quận 5, Thành phố Hồ Chí Minh
Việc làm tương tự khác
CÔNG TY TNHH HÀNG KHÔNG MẶT TRỜI PHÚ QUỐC
Hồ Chí Minh, Phú Thọ
Thương lượng
Công Ty Cổ Phần Viễn Thông VTC
Hồ Chí Minh
12 Tr - 20 Tr VND
Công Ty Cổ Phần Dịch Vụ Và Địa Ốc Vinahomes (vinahomes)
Hà Nội, Hồ Chí Minh
Cạnh tranh
Công ty Giải pháp Công nghệ Sài Gòn - Saigon Technology Solutions
Hồ Chí Minh
Thỏa Thuận
Công Ty Cổ Phần Giải Pháp Gene
Xem trang công ty- Địa chỉ công ty: 186-188 Nguyễn Duy Dương, Phường 3, Quận 10, TP.Hồ Chí Minh
- Quy mô: Từ 1000 - 5000 nhân viên
- Lĩnh vực: Y tế - Dược, Hóa học - Sinh học, Kinh doanh
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
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