IT Support Technician onsite

YOUR BRILLIANT FUTURE IN TECH IS NOW
Enjoy the magical world between big-name industry clients and a thriving nerd space. Come to the bright side of tech. Do you love a buzzing startup spirit, as well as the benefits of being employed by a successful and growing company? If you're completely honest, wouldn't you want the best of both worlds? If so, then we are your PERFECT MATCH!
Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.
Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.
With this vacancy we are looking for support at our location Ho Chi Minh City. Travel between our locations is possible.

WHAT YOU DO

• Format laptops and install necessary software and updates
• Provide technical support to consultants on hardware and software issues
• Troubleshoot and resolve technical problems on laptops, desktops, and mobile devices
• Manage and maintain an inventory of hardware and software assets
• Participate in team meetings and collaborate with other IT staff
• Learn and develop skills in cloud technologies such as AWS, Azure, and Google Cloud Platform
• Assist with the implementation and maintenance of cloud-based solutions
• Keep up-to-date with new technologies and industry trends
• Provide excellent customer service to all stakeholders

WHO YOU ARE

• Several years of experience in desktop support or a related field
• Strong knowledge of Windows and Mac operating systems
• Experience with software installation, configuration, and troubleshooting
• Familiarity with cloud technologies such as AWS, Azure, or Google Cloud Platform (preferred but not required)
• Excellent customer service skills and ability to work well in a team environment
• Strong communication skills and ability to explain technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple tasks and priorities
• Bachelor's degree in Computer Science or related field (preferred but not required)
• Good level of English

ANYTHING BUT STANDARD
Nothing ventured, nothing gained. That's why 20 percent of your working time at Zoi is always freed up for creative technological and methodical experimentation.

Make a significant contribution to the success of our company at your own pace. This works best in interdisciplinary teams, but also in direct contact with our customers, with really flexible working hours and team events away from the bowling alley & co.

BECOME PART OF THE TEAM

Stronger together! Zoi is growing - maybe also together with you soon? Your application can be the start of something big. Please send us your CV, and let us know in your motivation letter why you are the right person for Zoi and anything else about your story.

We are looking forward to your application!

WE ARE VERY HONOR TO SHARE OUR COMPANY'S WELFARE POLICY

1. Flexible working time: from 9:00 to 17:00. from Monday to Friday. Saturday and Sunday off;
2. 12 days annual leave, 05 days sick leave, 03 days charity
3. Provide modern equipment and personal laptop to work;
4. Every week at noon on Friday, there will be a happy lunch together;
5. Health insurance;
6. 13th month salary and bonus;
7. Annual performance evaluation, salary increase;
8. Participating in social insurance with a full salary;
9. Team building - Company trip;
10. Multinational, young and dynamic working environment. always share and help you in the working process;
11. Opportunity to relocate.
12. And some other policies: coffee run, wedding, maternity...