Key Account Executive

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Falkon Furniture is looking for a proactive and detail-oriented Key Account Executive to join our international team. You will be responsible for direct communication with our B2B customers while also supporting our international sales managers in coordinating offers, orders, and follow-ups.
We are seeking a service-minded candidate with strong communication skills, a structured approach to tasks, and the ability to manage multiple priorities in a fast-paced environment.
Your Responsibilities
• Handle day-to-day communication with customers by email and phone.
• Support Sales managers by preparing quotations, presentations, and follow-ups.
• Coordinate sample shipments and documentation between customers, sales, and logistics.
• Maintain accurate records in our CRM system and ensure all client data is up to date.
• Monitor order status and provide updates to customers and internal teams.
• Assist with after-sales service, resolving questions or issues in a professional manner.
• Collaborate with our teams in logistics, purchasing, production, and design to ensure timely deliveries and smooth project flow.