Key Account Manager

Company Description TKMB Group, established in 2015, is a leading supplier of flexible plastic packaging solutions in Vietnam. The company focuses on providing high-quality food safety packaging to customers worldwide. TKMB Group offers a wide range of diverse products, including bags and printed films tailored to different industry needs.
The organization emphasizes reliability, product innovation, and long-term partnerships with its clients. Team members join a growing business that aims to set high standards in packaging quality and customer satisfaction.
Role Description
Coordinate with relevant departments to provide technical consultation, evaluate factory capacity, prepare quotations, and aligning product standards.
Collaborate with the PD (Product Development) team to develop artwork.
Receive and implement sample requests.
Forecast raw materials for new projects.
Assist in monitoring accounts receivable and payment-related issues.
Receive and handle quality complaints.
Perform other tasks as assigned..
Qualifications
College or Bachelor's degree or higher in relevant fields.
Minimum 2 years of experience in Customer Service / Sales Support / Order Management at manufacturing companies (experience in packaging/printing is preferred).
Strong resourcefulness and a results-oriented mindset.
Proactive attitude and a high sense of responsibility at work.
Effective communication skills; fluency/good command of English is a plus.