Korean-speaking Sales & Client Communication Specialist

/ About UpTik
Founded in 2019, UpTik is a Vietnam-based social commerce accelerator operating under the umbrella of LAFS (Love At First Sight). We help brands grow in the new era of entertainment-driven commerce through E-commerce, Content, Video, Livestream Commerce, KOL/KOC, and Performance Marketing.
UpTik holds official TikTok Vietnam partner status across TSP (TikTok Service Partner), TAP (TikTok Affiliate Partner), and AAP (Ads Agency Partner). We also work as a TikTok Korea Official Partner, co-developing and operating a Vietnam TikTok Shop Cross Border program designed to help Korean brands enter and scale in Vietnam.
/ Job Description
UpTik is looking for an experienced and results-driven Korean-speaking Sales & Client Communication Specialist to manage Korean client communication, business development, sales activities, and project coordination.
This position will work closely with Korean management, Korean clients, and Vietnamese internal teams, serving as a key communication bridge throughout the sales and project execution process.
Sales & Business Development
Manage the full sales cycle from lead generation and initial outreach to proposal, negotiation, and closing.
Present UpTik's marketing, e-commerce, TikTok Shop, influencer marketing, and related business solutions to clients.
Lead discussions and negotiations regarding scope of work, pricing, timelines, and commercial terms.
Identify upselling and cross-selling opportunities within existing accounts.
Build long-term relationships with key clients and business partners.
Korean Client Communication & Account Management
Act as the primary communication point between Korean clients, Korean management, and Vietnamese teams.
Communicate directly with Korean clients through meetings, calls, email, KakaoTalk, and other business channels.
Understand client requirements and translate them into clear action plans for internal teams.
Provide Korean-Vietnamese interpretation and communication support when necessary.
Project & Internal Team Coordination
Coordinate closely with Marketing, KOL/KOC, Content, Design, E-commerce, and Operations teams.
Facilitate smooth communication between clients and internal teams throughout project execution.
Support and guide junior team members when necessary.
Reporting & Business Communication
Prepare sales, pipeline, client, and business development reports for management.
Support business meetings, presentations, negotiations, and internal discussions.
Ensure all communication is accurate, timely, clear, and professionally handled.
/ Requirements
Bachelor's degree in Business, Marketing, Communications, International Business, or a related field.
Fluent Korean proficiency in all four skills: Listening, Speaking, Reading, and Writing - MANDATORY.
3+ years of relevant experience in Sales, Business Development, Account Management, Customer Success, Marketing, or related fields.
Strong problem-solving and decision-making abilities.
Ability to manage multiple clients, projects, and deadlines simultaneously.
Strong understanding of sales processes and client account management.
Basic to intermediate English proficiency is a plus.
Experience in digital marketing, e-commerce, TikTok Shop, social media, or influencer marketing is a plus.
/ Benefits
Competitive salary, negotiable based on experience and capabilities.
Performance-based bonus and incentives.
Opportunity to work directly with Korean executives and international clients.
Dynamic and fast-growing working environment.
Career development opportunities toward
Sales Manager, Account Manager, Key Account Manager, or Business Development Manager
positions.