[ LONG AN ] LOAN MANAGER - TRƯỞNG PHÒNG TÍN DỤNG

To manage and oversee multi aspects of credit activity, including loan policy, guideline, internal and external report within branch level.
Provides guidance, assistance, verification, checking and approvals/denial for loan officer transactions and other loan matters following delegated authority.
Check, verify & approve loan applications and documentation prepared by loan officers.
Responsible for all of the duties and responsibilities in the Loan Officer job description
Communicate with relating stakeholders (applicants, sales team, loan officer) to determine feasibility of granting loans
Site visit the mortgage or customer's addresses either to request or to provide or to verify information and assess to verify the loan application.
Update job knowledge on types of loans and other bank services
Provides exemplary customer service, compliance with laws and regulations and adhere to lending compliance guidelines, assists with training, supervision and coaching of the loan officer to ensure the same.
Assists with loan office work and other assistance as requested.
Maintain loan records, conduct regular analysis of the credit control system and implement/propose changes as needed to reduce bad debts.
Follow up on overdue record, give guidance and control to the implementation of collection procedure
Prepares periodically reports ad ad-hoc report relating loan activities monitoring, compliance and other report as requested.
Meet and exceed bank service standards while complying with bank procedures and security protocols
Serves as a role model to loan officer in terms of customer service, professional presence and technical skills
Performs other related duties as necessary or assigned