Mô tả công việc
Job overview / Tổng quan công việc
• We are seeking a highly motivated and detail-oriented E-Commerce (EC) Specialist to support the launch and ongoing operations
of Malbon Vietnam's e-commerce business. The EC Specialist will be responsible for coordinating website readiness, product
catalog management, logistics alignment, and ensuring smooth order fulfillment across online channels. This role requires strong
organizational skills, a problem-solving mindset, and the ability to collaborate with cross-functional teams.
Scope of works / Phạm vi công việc
• Coordinate with Shopify vendor and internal teams to set up and launch the e-commerce website
• Ensure smooth integration of payment gateways (Momo, QR code, credit card) and logistics providers.
• Manage product catalog: upload product information, photos, descriptions, pricing, and tagging.
• Set up and monitor online promotions, campaigns, and merchandising activities
• Define SLA for order processing, fulfillment, returns, and customer service workflows.
• Work closely with warehouse and logistics teams to ensure seamless inventory synchronization
• Generate daily/weekly reports on online sales, traffic, conversion rates, and customer insights
• Monitor competitor activities, industry trends, and propose improvements.
• Collaborate with marketing and store operations to ensure consistent omni-channel experience.
• Support customer inquiries and escalations related to online orders.
Yêu cầu
• 2 years of experience in e-commerce operations, preferably in fashion, retail, or lifestyle brands;
• Hands-on experience with Shopify including UI/UX, IT or other e-commerce platforms;
• Basic understanding of payment gateway integration and logistics workflows;
• Strong Excel and data management skills;
• Excellent communication skills and teamwork mindset;
• Detail-oriented with strong organizational and multitasking abilities;
• Fluency in English.
Quyền lợi
Thưởng
13rd month salary
Chăm sóc sức khoẻ
Full insurance according to labor law and employee benefits
Khác
Opportunity to pioneer and shape Malbon's e-commerce presence in Vietnam
Dynamic working environment in a fast-growing fashion/lifestyle brand
Thông tin khác
NGÀY ĐĂNG
17/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Tiếp Thị, Quảng Cáo/Truyền Thông > Tiếp Thị Trực Tuyến
KỸ NĂNG
Communication Skills, Data Management, E-Commerce Logistics, PayPal Integration, Shopify Experience
LĨNH VỰC
Thời trang/Trang sức
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
- Thu nhập: 16tr-18tr ₫/tháng
Nơi làm việc
- 144 - 146 Nguyen Thai Binh, Level 6-9, District 1, Ho Chi Minh City, Vietnam
- 33 Đường Đồng Khởi, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 17/12/2025