Manager / Corporate Claims Division

• Handle and manage Marine cargo claims (Agency claims and claims under Company's policies), Protection and Indemnity (P&I) claims, Bailees liability claims & Cargo indemnity claims.
• Handle and manage Workmen Compensation Insurance (WCI) claims, Personal Accident claims, Travel Insurance claims.
• Handle other kinds of claims as assigned.
• To set appropriate reserves and effect claim payments within the authorized limit and report to authorized persons as required.
• To manage and handle the subrogation recovery cases.
• To handle the coinsurance & reinsurance claims (inward, outward).
• To deliver necessary training sessions to subordinates.
• To deliver necessary training sessions and seminar to the clients.
• To be responsible for claims management and loss control activities as required by the Company.
• To comply with the guidelines of the Claims Manual and compliance requirements.
• To follow up outstanding claims information and negotiate with claimants for settling of the claims.
• To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services.
• To observe accuracy, completeness and timeliness when carrying out daily responsibilities.
• To use and manage the software systems and its related tasks/projects.
• To prepare reports, statistics for relevant internal meetings.
• To execute other office tasks as required by the Company.