Manager, Performance Management - Regional Platform Logistics

Lazada Vietnam

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 27/07/2024

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

* Team and Role Introduction:
The Performance Management (PM) team is in charge of managing the Key Performance Indicators (KPI) and collaborating with other functions in Platform Logistics to ensure the suitability, and compliance of these KPIs. The successful candidate will be responsible for managing critical cross-functional standards and processes to build up operational excellence and systematic performance management, including any strategic projects.
* Responsibilities:
- The Performance Management (PM) Manager is in charge of defining, executing, managing, and reporting the right Key Performance Indicators (KPI) and works hand in hand with other functions across Platform Logistics ventures to ensure the suitability, compliance of these KPIs.
- Measure, monitor, and report Logistics Performance in terms of operational workflow, 3PLs performance, buyer & seller experience on modes of Business as usual (BAU) and Mega Campaigns (CP).
- Provide data analysis, data visualization, and statistical tools to support Platform Logistics Functions as well as ad-hoc business analysis.
- Design and control governance of working processes related to critical domains in PM at regional and venture levels.
- Identify key areas to optimize processes, reduce cost, increase productivity, and ultimately enhance customer experiences based on data analysis and market/ industry insights.
- Collaborate with stakeholders in monitoring, reviewing, and analyzing performance across service sectors.
- Coordinate in project framework to reach business objectives.

Yêu cầu

* Requirements / Qualifications (must have):
- Minimum of Bachelor's degree in supply chain and logistics, industrial engineering, and business management.
- 5-7+ years of relevant work experience in performance management with knowledge of marketplace operations, transportation first mile last mile operation.
- Solid knowledge and understanding of e-logistics industry and practices.
- Advanced analytical skills, capability to structure in framework, monitoring, and planning.
- Strong communication & stakeholder management skills, project management skills and drive improvement initiatives execution.
- Ability to learn fast, handle complex tasks, prioritize objectives and be self-motivated.
- Adaptability in multi-cultural environments. Ability to play as both individual and team contributor.
- Knowledge in forecast modeling, and business simulation is a strong plus.
- Computer science and SQL knowledge is an advantage.
- Proficiency in English (Speaking and Writing) is a must.
- Working experience in a well-established 3PL or e-commerce company is a plus.

Quyền lợi

Thưởng
Bonus
Chăm sóc sức khoẻ
Healthcare
Đào tạo
Training & Development

Thông tin khác

NGÀY ĐĂNG
27/06/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Chuỗi Cung Ứng
KỸ NĂNG
Performance Management System, E-Logistics, Performance Analysis, Performance Enhancement, Performance Tracking
LĨNH VỰC
Thương mại điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
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Thông tin chung

Ngày hết hạn: 27/07/2024
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

Founded in 2012, Lazada Group is Southeast Asia's leading eCommerce platform. With a presence in six countries - Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam - we connect this vast and diverse region through our technology, logistics and payments capabilities. Today, we have the largest selection of brands and sellers, and by 2030, we aim to serve 300 million customers. In 2016, Lazada became the regional flagship of the Alibaba Group, and is backed by Alibaba's best-in-class technology infrastructure.

Logistics - WE GET IT THERE

With end-to-end logistics capabilities and complete control over our supply chain, virtually any product is a click away. We have fulfillment centres across 17 Southeast Asian cities, and our investment in warehouses, sorting centres, and digital technologies complement our partner network and our cross-border and last mile arrangements in each country.

Technology - A SMARTER WAY TO SHOP

At Lazada, we harness both existing and emerging technologies to redefine the retail experience. Leveraging data in real time allows us to quickly adapt to changing demands and conditions. We connect consumers to brands, create customised experiences, and have evolved into a retail destination that customers come to for both shopping and entertainment. And we continue to push the boundaries. Project Voyager, our technology stack jointly developed with Alibaba, powers Lazada with the most scalable and competitive product and technology solutions for the next decade.

Payments - SAFE, SEAMLESS TRANSACTIONS

Ensuring secure and seamless transactions guides the development of Southeast Asia's most secure payments and financial services infrastructure. In a region still at varying stages of e-payment and eCommerce adoption, we've evolved a suite of options that cater to existing preferences while easing customers into digital payments through intuitive solutions they can trust.

Quy mô công ty

Từ 501 - 1000 nhân viên

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