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Mô tả công việc
Analyze & troubleshoot network issues while handling user complaints and problem escalation professionally.
Troubleshoot moderately complex customer by phone, remotely or onsite.
Provide
IT helpdesk, infrastructure and support to users.
Installation, configuration and reconfiguration of network appliances (Switches, firewalls, routers, LLB, WAF, etc)
Formulate and/or maintain IT operational reports, procedures and policies
Assist in ICT network and infrastructure projects and also responsible for any tasks assigned.
Evaluate and provide recommendation of infrastructure requirement
Participate in system preparation, implementation and UAT
Responsible for hardware and software inventory management and monitoring.
Take necessary actions on the alerts generated by all monitoring systems
To carry out and maintain backup for all network appliances configurations
Adherence and enforcement of IT Policy & Procedures
Yêu cầu
Bachelor's degree or higher in Computer Science, Engineering or a related field.
IT related professional certification
Minimum 5 years in IT or IT related field
Experience in managing IT infrastructure in banking environment
Demonstrate technical expertise in at least one of the following areas: LAN/WAN administration, operating system, database, data center, physical and virtual environment.
Strong knowledge and hands-on-skills in the following areas: switches, firewalls, load balancers, remotes access
Strong technical knowledge of best practice processes and technologies across the security domain.
Strong research skills - ability to gather information about unfamiliar subjects from multiple sources with minimal assistance
Quyền lợi
13th month salary
Full support for PC/Laptop working equipment....
Paying insurance according to Vietnam's labor law (social insurance, health insurance, unemployment insurance)
12 days of leave/year and bonuses on other holidays of the year (1/1, 30/4-1/5; 2/9, 8/3, 20/10...), birthdays; Trade union expenses for visits on filial piety, joy and sickness occasions;
Parking allowances;
Lunch allowance, in addition to telephone and travel allowances depending on some positions and ranks;
Periodic health check-up 1 time/year Vacation travel 1 time/year.
Organize periodic teambuilding, birthday celebrations, team lunches, etc.
Happy hours every month, free snacks, fruits, drinks.
To be trained and cultivated not only professional knowledge and soft skills but also team management and project management skills through general internal training sessions organized by the Training Department or training sessions of their own departments;
Professional, young, dynamic working environment, many opportunities for promotion
A team of talented and experienced engineers and employees Work with major partners
Review of annual salary increase (2 times/year)
Thông tin khác
Địa điểm làm việc
- Hồ Chí Minh: Quận 1
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 00:00 đến 00:00)
Thông tin chung
- Ngày hết hạn: 14/02/2025
- Thu nhập: 2,000 - 3,000 USD
