Nhân Viên Chăm Sóc Khách Hàng Quốc Tế Full-time 2024

COMPANY INTRODUCTION
BELLSYSTEM24 (formerly known as BellHoaSao), a leading company in Vietnam under the Japanese BellSystem24 Group, specializes in providing outsourced switchboard solutions as well as many other forms of customer connection for domestic and foreign businesses. With more than 17 years of experience in the Contact Center and BPO field, we ensure customer satisfaction not only domestically but also around the world.
Nhân Viên Chăm Sóc Khách Hàng Quốc Tế
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Địa điểm: Hà Nội - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!
JOB DESCRIPTION
1. Job Description:
Interacting
with customers through phone calls and chat conversations
Addressing customer-reported issues, facilitating SIM and phone replacements, and assisting customers with service registration
Proactively calls customers using our services to follow up on their experience or upon their support request
There
are no sales targets or revenue quotas associated with this role
2. Working Hours:
Working from Monday to Saturday, with Sundays
off:
Shift
1: 8:00 PM - 5:00 AM
(Vietnam
Time)
Shift 2: 11:00 PM - 8:00 AM
(Vietnam Time)
Shift 3: 10:00 PM - 7:00 AM
(Vietnam Time)
Break time:
60 minutes
3. Working Place:
3rd Floor, Trung Yen 1 Building, No. 1A Vu Pham Ham Street, Cau Giay district, Hanoi
REQUIREMENTS
Male/Female. Age: between 18 and 35
years old
English proficiency commensurate
with the respective positions, with no English certification required
Candidates without experience
will receive training
BENEFITS
Compensation: Starting
salary of 14 million VND. Periodically increasing salary twice a year
Opportunity to enhance English language skills in a customer-oriented environment targeting the US market.
Comprehensive initial vocational training provided.
Participation in social insurance (BHXH), health insurance (BHYT), and unemployment insurance (BHTN) as per Vietnamese law, with social insurance contributions starting after 2 months of employment.
Birthday celebrations, team building activities, annual trips, recognition programs, and support from the labor union.
The company provides 100% of the
necessary work equipment.
Young, dynamic, and creative
working environment.
Opportunities for career
advancement to managerial positions such as Supervisor, Team Leader,
Trainer, Specialist, and Group Leader.
Flexibility to switch work
channels based on individual capabilities to increase income.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 27/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW