Công Ty BSS Group Tuyển Dụng Cộng Tác Viên Hỗ Trợ Khách Hàng Full-time 2025

COMPANY INTRODUCTION
BSS Group is the trusted partner for full-service E-commerce solutions.
Since 2012, BSS has provided a wide range of products and services on multiple platforms. Two years later, BSS Commerce was established representing a significant step in the company's efforts to build a reputable brand of products & services
In 2022, we are thrilled to have Magestore and Simicart join the ecosystem to diversify our offerings for hundred thousands of customers from over 150 countries in the world. From our humble beginnings with only 3 key members in our first office, BSS Group has now expanded to 300 members - including E-commerce Solution Specialists, Certified Developers, PMP certified Project Managers, highly qualified Testers, and Marketers.
To become a trusted full-service solution provider for multiple eCommerce platforms on a global scale, we are eager to find out the next talented generation to join us.
We pride ourselves on:
- Competitive benefits
- Plentiful career development opportunities
- International project & Innovative technology
- Human-centric working environment
Find out more about BSS:
1. Products & Services: [protected info] and [protected info]
2. People & Culture: [protected info]
Website
[protected info]
Cộng Tác Viên Hỗ Trợ Khách Hàng
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận - Địa điểm: Hà Nội; Hồ Chí Minh; Đà Nẵng; Huế; Khác - Chuyên môn: Dịch vụ khách hàng/ Vận hành; Khác - Tính chất công việc: Online; Bán thời gian
JOB DESCRIPTION
Work with the product team to provide excellent customer support
Help customers set up and use BSS Commerce/ Magestore Shopify apps or Shopify Theme.
Communicate technical issues to the development team and create follow-up tasks.
Keep customers updated on their requests.
Report common issues to the product team to help improve our apps.
Participate in regular online training sessions.
Handle additional tasks as needed (about 10% of your workload).
REQUIREMENTS
Preferably 20-25 years old.
Working hours are from 0:00 to 7:00 AM , or 3:00 to 7:00 AM or minimum of 20 hours per week, with a required 4 hours within the range of 0:00 to 8:00 AM (GMT+7) (Optional weekend shifts).
Proficient in English with an IELTS score of 7.0 or equivalent.
Strong skills in communication, presentation, and analysis.
Prior experience in Shopify customer support, and e-commerce is an advantage.
Basic knowledge of HTML/CSS is a plus point.
Team player with a fast learning ability.
BENEFITS
Salary: 60,000 VND/hour.
Work remotely and gain exposure to the latest technology and e-commerce.
Improve English proficiency and develop client relations skills.
Gain the opportunity to become an official employee if you have the desire and meet the job requirements.
Participate in regular online training sessions.
Work in a professional, dynamic, challenging environment and improve your skills.
Flexible working hours, we proactively arranged weekly and monthly
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/4/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW