Mô tả công việc
• Be responsible for pre-sales support for business customers in China market.
• Answer customer calls, respond to customer inquiries, identify their
purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
• Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
• Work closely with team members to solve problems together; maintain high efficiency under pressure.
• Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.
Yêu cầu
• Fluent in Chinese speaking, listening, reading and writing. (HSK5/HSK6)
• Good English reading and writing skills, and proficient in using office software.
• Candidates with relevant experience in customer service or sales are preferred.
• Strong learning ability and excellent communication skills.
• Able to handle work pressure and complete tasks efficiently.
Quyền lợi
Chăm sóc sức khoẻ
90% contribution of the gross salary to social insurance.
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Máy tính xách tay
Full working equipment will be provided.
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Chinese, Customer Service, Mandarin, Sales Experience
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Người Việt Nam
Xem thêm
Thông tin chung
- Thu nhập: 18tr-21tr ₫/tháng
Nơi làm việc
- 4th Floor, Lancaster Luminaire Building, No. 1152 - 1154 Lang Street
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 03/06/2026
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these...
Quy mô công ty
Từ 501 - 1000 nhân viên
