Mô tả công việc
• Be responsible for pre-sales support for business customers in China market.
• Answer customer calls, respond to customer inquiries, identify their
purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
• Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
• Work closely with team members to solve problems together; maintain high efficiency under pressure.
• Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.
Yêu cầu
• Fluent in Cantonese speaking, listening, reading, and writing.
• Good English reading and writing skills, and proficient in using office software.
• Candidates with relevant experience in customer service or sales are preferred.
• Strong learning ability and excellent communication skills.
• Able to handle work pressure and complete tasks efficiently.
Quyền lợi
Chăm sóc sức khoẻ
Annual Health Checkup for employees who have worked for at least 6 months from the date of
signing the official labor contract.
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Máy tính xách tay
Full working equipment will be provided.
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Cantonese, Customer Service, Pre-sales, Sales Experience, Customer Support
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Việt
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Thu nhập: 18tr-21tr ₫/tháng
Nơi làm việc
- Lancaster Luminaire Building, 1152-1154 Lang Street, Đống Đa
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 08/07/2026
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these...
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